Artificial Intelligence (AI)
The Evolving Cloud-Native Infrastructure
5 min read
At Cisco, we have been thinking through what connectivity looks like to the application developer and platform engineer. The cloud-native Network would connect all such service endpoints, and only those endpoints, wherever they happen to be and in whatever form – as modern cloud-native, or traditional monolithic systems.
Artificial Intelligence and the Future of Cisco Contact Centers
1 min read
See how Cisco is expanding its partnership with Google Cloud to bring CCAI-enabled capabilities (such as conversational IVR, chatbots and agent assist) to its contact center portfolio.
Turning Talk into Action: Bringing Voice Intelligence into Webex Meetings
3 min read
Having acquired Voicea last September, we’ve been fast at work integrating their automated speech recognition engine into Webex Meetings to make your meetings as frictionless and effective as possible.
Artificial Intelligence Translational Services Use Cases in Cisco Contact Centers
3 min read
AI is transforming traditional call centers into Cognitive Call Centers by transforming today's multilanguage challenges and making translation between languages a cinch.
Join us Jan. 21 to See How the Internet of the Future Will Transform, Well, Everything!
1 min read
On Jan. 21, we’ll be broadcasting a video that takes a deeper dive into the world-leading Cisco innovations in silicon, software, systems and optics that will power the technologies, applications and services in the era of 5G/AI/IoT.
Does your 2020 Talent Plan reflect Automation and AI Trends?
2 min read
The 2020 Global Networking Trends Report identified how Automation and Artificial Intelligence (AI) are radically changing the way modern networks are designed, operated and resourced. Cisco helps network managers and IT leaders prepare for these changes by updating the skillsets needed to run tomorrow’s networks.
CIOs: Does your network keep you up at night? It should.
1 min read
Are you a CIO? Learn more about our 2020 Global Networking Report with this executive summary.
REWE retail group discusses business value of AI/ML in enterprise networking
3 min read
How can you quantify the real business value that customers are seeing from AI/ML technology in Cisco DNA Center? In a video case study, the IT staff of REWE Group, one of Europe’s largest supermarket chains, breaks it down.
Innovative Call Centers with Conversation IVR Powered by Artificial Intelligence
4 min read
See how the Contact Center business is undergoing a series of very important changes driven by technology innovation, social change, and the evaluation of new consumption models.