Retail and Hospitality
The Transformation of Hybrid Work in Retail
Cisco commissioned IDC to explore workplace transformation in retail and the ways that retailers are taking a digital-first approach for customers. Read more about the findings.
Customer Behavior in Retail
Personalization of a shopping experience can drive a 40% larger basket. But, how can retailers better understand their customers, particularly in-store, in order to personalize the experience? Our Cisco solutions make it possible.
Retail, Financial Services, and Sports, Media, and Entertainment Sessions at Cisco Live 2022
Cisco Live 2022 is the place where the best and the brightest minds in IT come to learn. The event delivers education and inspiration to technology innovators worldwide through large-scale in-person and digital sessions, as well as on-demand education.
Loss Prevention & Fraud Detection in Retail
Over 50% of asset protection executives state that they plan to invest in LP technology. Being able to identify loss as it happens allows retailers to take action and appropriately respond to it. It allows them to prevent losses and improve inventory accuracy.
Automation in Retail
Opportunities for using automation in retail operations are limitless. As retailers evaluate these opportunities, they need to consider the types of work that can be automated, which improvements can be realized, the capabilities and limitations of technology, and the effort required to implement automated capabilities.
Associate Experience in Retail
The tight labor market is forcing retailers to completely rethink the employee experience. Much like customers who now expect a seamless, digital experience when shopping, retail associates expect and demand the same kind of digital experiences in their interactions with their employers.
Multi-channel Commerce in Retail
Retail is seeing a resurgence of experiential and in-store shopping experiences and the industry has been forced to make the effort to move to a true “multi-channel” model. Online and offline are now integrated and experiences tap into the capabilities of every channel the retailer offers. Integrating all the possible options into a truly multi-channel experience, that allows the consumer to shop and transact on their terms, gives retailers more opportunities to strengthen customer retention and brand loyalty.
Francisco Market: A Cisco Retail Story
This story illustrates Cisco's use cases and solutions in retail and provides a glimpse into the business needs retailers currently have, the capabilities that Cisco and its partners provide, and the outcomes that can be achieved through digital transformation.
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