Is Video the New Voice for Customer Interactions?
Video is the best way to have a great customer interaction that helps to build trust and gain context. It also increases upsell and cross sell opportunities.
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Subscribers want it all, and they’re willing to pay for it
New cloud-based video experiences like cloud digital video recorder, TV everywhere, and streaming video-on-demand sound great on paper. But will subscribers actually pay for them? The answer is a resounding yes – to the tune of nearly an $11 increase
Cisco Entrepreneurs in Residence Accelerates its Momentum and Extends Corporate Venturing into New Technology Areas with
Three-and-a-half years ago, an informal brainstorming session among a few us started a broader discussion on how we should co-innovate with the startup ecosystem, which eventually led to the creation of a new corporate venturing program for startups
Partner Rewind and Fast Forward
Whether you missed something this week or want a sneak peek at what’s to come, we’ve got you covered. This week we’re talking about: Ten amazing women – who are they and what makes them so amazing? Digital transformation (we’re ALWAYS talking about
11th International Conference for Courts Best Practices
This week I had the opportunity to participate in the 11th International Association for Court Administration (IACA) conference. This conference has been another valuable best practices sharing event with 83 speakers from 53 countries sharing
Co-Innovating for Startups and Enterprises—Better Together?
People say that opposites attract, but big differences in economic or social background, education, and personality can sometimes lead to misunderstanding, conflict—and a weekly appointment with a marriage counselor! The same can be true when unevenly
Cisco Open Source Project Contiv – Winner at ONUG Spring
Cisco has been actively participating in open source and open standards for a long time and is now also a founding member of the Open IT Framework at the most recently held Open Networking User Group (ONUG) earlier this month. As I wrote in my blog
Using Technology To Bridge The Digital Inequality Gap
Learning is about more than just the acquisition of knowledge.
Move Cisco One into your Digital Journey
Like many folks (100 million in America to be exact), having a cup of coffee is a part of my daily routine. Oftentimes, my mornings are hectic between preparing my kids for school (I handle the drop off duties in my house) and finishing up deadlines