On November 9, Cisco Live 2026 Melbourne celebrated the best of Asia Pacific, Japan, and Greater China (APJC)! We honored the organizations and individuals who delivered this year’s most impactful technology outcomes.

Today, we are proud to announce the winners of the Cisco Customer Achievement Awards: APJC 2026

This year’s winners include organizations whose innovative usage of Cisco solutions span AI infrastructure brought online in days instead of weeks, workplaces optimized for modern collaboration, security detection that now take seconds, and operations that lower environmental impact without interrupting service. Selected from over 70 nominations and 27 finalists, each one earned its place with impactful results.

Behind every winner is an individual or team that took on a real business challenge and saw it through. To every winner and finalist, congratulations and thank you for letting Cisco be part of your journey. 

AI Visionary

Sharon AI was awarded the AI Visionary Award! Sharon AI deployed the world’s first Nexus Hyperfabric at 800G, bringing a 1,024-GPU NVIDIA Blackwell Ultra cluster online in days instead of weeks. The build delivers sovereign AI capacity for Australian enterprise and government customers.

Congratulations to the finalists:

• NH Bank
• Luckios

Future-Proofed Workplaces

Woven by Toyota, Inc. was named the Modernized Infrastructure Maestro Award winner! Woven by Toyota, Inc. revamped their Woven City network by deploying SD-Access across all buildings and implementing IT/OT micro-segmentation, using ACI as Code to slash configuration times from 29 hours to just minutes.

Congratulations to the finalists:

• PT Freeport Indonesia
• Virgin Australia Airlines

Asahi Beverages received the Workplace Innovator Award! Asahi Beverages moved more than 1,110 people into their new Southbank headquarters, a secure, data-driven, intelligent workplace built with Cisco. Their teams can now detect network issues over an hour faster and actively use occupancy data to plan staffing and workspaces.

Congratulations to the finalist:

• Gyeonggi Province

Digital Resilience

The Hong Kong Jockey Club took home the Assurance Avenger Award! The Club adopted Cisco ThousandEyes as a core part of its enterprise observability strategy, with end-to-end visibility across customer journeys, applications, networks, and external services. It has strengthened its digital resilience and now takes a more proactive approach to service assurance across its operations.

Congratulations to the finalists:

• Optus
• HCLTech

M Bank JSC was recognized with the Cybersecurity Defender Award! The Mongolia-based digital bank unified security data from more than 100 siloed hosts on Splunk Enterprise Security. Investigations that took hours now take seconds, and mean time to detect and respond fell by 50%.

Congratulations to the finalists:

The Observability Visionary Award went to Woven by Toyota, Inc.! By centralizing data from 20 different platforms into a single Splunk view, Woven by Toyota, Inc. has accelerated issue triage across IT and OT while cutting their daily alert-management workload by roughly 80%.

Congratulations to the finalists:

• AGL Energy
• EBOS Group

Sustainability Changemaker

Sustainability Changemaker Award was presented to Dexcom Malaysia. Dexcom built a future-ready network for its new Batu Kawan manufacturing facility without disrupting 24/7 production. The new foundation supports a 3.6MW solar installation and carbon tracking that has offset 3,190 tonnes of CO2.

Congratulations to the finalists:

• Adani Airport Holdings Limited

CX Customer Hero of the Year

Jihoon Park, from Amorepacific, was recognized with the CX Customer Hero of the Year Award! Jihoon designed a first-of-its-kind public cloud deployment of Cisco IQ Link on AWS EC2, bringing asset, security, and lifecycle data into a single view. His work expanded Amorepacific’s proactive, AI-informed operations and reduced P3/P4 support tickets by about 10%.

Congratulations to the finalists:

• Richard Galayini, Woolworths Group
• Anil Tembhe, State Bank of India
• Toshiro Hikita, Woven by Toyota, Inc.

Cisco Insider of the Year

Elvis Chong Tzy Chun, from Bursa Malaysia Berhad, was celebrated as the Cisco Insider of the Year! A long-standing CCIE, Elvis led a network transformation that brought 100% Cisco SD-WAN adoption across market participants connecting to Malaysia’s sole exchange. He also mentors future engineers across the Cisco Learning Network and Cisco Insider communities through certification support and thought leadership articles.

Congratulations to the finalists:

• Peter McKenzie, Chisholm Institute
• Ashiesh Sharma, BT Group

To all our winners and finalists, thank you for your partnership and for trusting Cisco as part of your journey. Congratulations!

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