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Understand how the Intercloud elegantly meets Public Sector IT requirements

Public Sector IT organisations are weary of vendor lock-in. And rightfully so: it is hard to buy cloud services from any supplier you choose and then freely manage these services as if they were part of your own extended private cloud. Main reason: lack of ability to connect different clouds: private, partner, public, etc. Luckily, this barrier is vanishing…

Thirty years ago, Cisco pioneered a strategy to connect previously isolated, heterogeneous networks, which lead to the rise of the Internet as we know it. Now, Cisco is embarking on a journey just as ambitious: the connection of multiple isolated clouds, leading to the creation of the Intercloud: an interconnected cloud of clouds.


The Intercloud relies on a five key principles and technologies, summarised below:

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So you’ve got a cloud strategy? Sorry. What you need is a roadmap.

Like many IT organisations, yours probably knitted a “cloud strategy” some years ago. But do you have a clear roadmap to execute the required changes at all levels (people, processes, technology, services) in a stepwise approach? If not, your strategy is likely to remain just that – a “strategy” – for a long time. And you might miss all the benefits brought by cloud.
Cisco’s Strategic IT Roadmap (or SITR, introduced in my earlier post) is a 3-phased methodology destined to help you make this transformation. Here below, I am sharing an example of what the third (and last) phase usually looks like – a detailed roadmap built around a number of key IT programmes, each composed by specific projects.

Strategic IT Roadmap

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Celebrating our Heroes on Veterans Day

We thank all of those serving or who have served in the U.S. military.

We live freely today because of your sacrifice. CSR_veterans_1114

The holiday season has always been a time for family and gratitude. And it is fitting that we thank and honor our Veterans at the beginning of this season. We are humbled by your loyalty and the sacrifices you have made for our liberties, and privileged to work alongside you. The legacy you leave in the wake of your service inspires us all.

Our veterans have helped shape this country’s past and they are the heroes who safeguard our future. And while expressions of gratitude are admirable and appreciated, we must all do more to support their transition back into civilian life.


Here are a few great ways you can support our veterans:

  • Green Beret Foundation – The Green Beret Foundation provides immediate financial assistance to Green Berets who are injured in the line of duty, to their families, and to the families of our fallen brothers.
  • Operation Homefront – Operation Homefront offers financial and food assistance, repairs, and help to the families of our service members and wounded warriors.
  • Wounded Warrior – The Wounded Warrior Project helps raise awareness and enlists public aid for the needs of injured service members. It also helps injured service members assist each other, and provides unique, direct programs and services to meet the needs of injured service members.

We hope that you will take the time to research these organizations and find ways to become more involved. This season has only just begun; and in the midst of all our holidays and celebrations, let us think of those who have served this country. Here at Cisco, we encourage all our employees to pledge their support and donate to a mission—we hope you do the same.

To all the veterans, we remain forever indebted to your sacrifice and we honor your service. We will never forget your unwavering commitment and heroism.

Happy Veterans Day.


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IT Value Map: your compass for cloud transformation

In my previous blog, I explained how COBIT 5 provided a robust framework to understand your users’ expectation for IT services. With this knowledge in mind, we can now depict the value that your IT department should provide going forward and how success will be measured – in other words, we can now build your IT Value Map, which is the second phase of Cisco’s Strategic IT Roadmap methodology.

The IT Value Map is vital for any IT organisation that is transitioning to a new operational model (typically, cloud-driven), and that needs to clearly explain its IT Vision & Strategy to all stakeholders involved: employees, users/customers, partners, etc. The IT Value Map is also the first step towards creating an interactive, real-time CIO dashboard — but this is a topic for another blog post.

SITR@GovCloud - Wall Chart (A1 size)

Here below, I describe the process of building a typical IT Value Map through the lens of three Operational Directorates, supported by six Governance Pillars.

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Business Drivers for Cloud Transformation: lessons from COBIT 5

In my previous post, I introduced Cisco’s Strategic IT Roadmap (SITR) methodology, and explained how it can guide Shared IT Services departments on their journey to the hybrid cloud. I’ll now provide some more details on the first phase (out of three) of a SITR engagement, which consists of a series of detailed interviews and/or workshops held with the business stakeholders and end users. Leveraging the COBIT 5 framework, we’ll provide a balanced business view of how IT is perceived from the outside — and ascertain how technology creates value for your clients and what needs evolving.


In this post and in the context of cloud transformation, we look at eight of the most relevant drivers that COBIT 5 identifies in its 17-point list. This delivers a balanced scorecard that covers 
4 key dimensions: financial, internal, customer-oriented and future-oriented. We’ll examine both where your organisation is now and how you would need to evolve.

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