Financial Services
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The New Price of Attracting and Retaining Insurance Customers
2 min read
The insurance industry is facing a massive evolutionary shift driven by competition and changes in consumer preferences. The competitive battle is easy to see, as insurers delve out billions in advertising and marketing expenditures in an effort to attract and retain customers, while maintaining top of mind brand awareness and differentiation. And adding to the […]
Banking Operating Models – Then and Now
3 min read
A recent poll by American Banker Magazine reported on the impressions of the future of banking and generated some interesting perspectives about what the future will be like. While there were several insights, one comment especially captured the essence of the future: “The future model of banking will center around dramatically increased simplicity delivered through […]
Don’t Miss our Financial Services Sessions at Cisco Live Milan
2 min read
Now more than ever financial services companies are wrestling with reducing costs, increasing revenue, and mitigating risk. Cisco Live Milan is a chance for Cisco customers and partners to learn more about innovations that can help address these challenges while meeting business goals. This year at Cisco Live Milan, we have the following financial services […]
Emerging Insurance Practices: Cloud Computing
2 min read
The insurance industry is continuously looking for the simplest, most efficient method of providing consumers with the best service, while at the same time trying to reduce overall operating expenses. While insurance providers explore the right options for their business, one thing is certain, cloud-based environments are low-risk solutions that enable applications to increase business […]
Post-event: The Ultimate Omnichannel Experience – Cisco FSI at BAI Retail Delivery 2013
2 min read
Enthusiasm was at an all-time high at BAI Retail Delivery 2013 in Denver, CO last week as we continue to see major transformation in the banking industry. Within the Cisco booth, we demonstrated a series of solutions that enable digital and physical channels to become more interactive and sales focused, while improving the customer’s banking […]
Visit Cisco FSI and Discover What’s Possible at BAI Retail Delivery 2013
1 min read
On November 5, retail financial services business leaders from around the world will gather at BAI Retail Delivery 2013, the financial services industry’s most comprehensive and relevant event of the year. Cisco in collaboration with Intel® will showcase our solutions portfolio that enables the Omnichannel delivery model and how it applies to various consumer banking […]
Wall Street and Data Analytics, They Are Only As Good As The Network That Connects Them
1 min read
At this years’ 2013 High Performance Computing on Wall Street once again the greatest minds from the financial services industry gathered to discuss the latest technology trends that give financial firms a technology edge in accessing information in real-time to better predict where markets are going and the best areas to invest. Many vendors delivered […]
Connecting Experts to Customers with Omnichannel Delivery
2 min read
Are you familiar with the bank of yesterday? One where trying to meet with an expert can translate into being required to travel across town or deal with lengthy wait times and lines? Where it can take days and even weeks to receive and sign documents to close a mortgage or open a new account? […]
The Evolution of Immersive Video in the Retail Bank Branch Series (3): Remote experts in action
2 min read
In part two of this three-part series detailing the “Evolution of Immersive Video in the Retail Bank Branch,” I looked at Cisco’s Remote Expert Solution more in-depth and discussed how the solution’s contact center enables virtual face-to-face meetings with high-definition video. By offering customers instant access to knowledgeable experts, even when customers are in remote […]
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