Robert Waitman

Director, Privacy Center of Excellence

Robert Waitman serves as a Director in Cisco’s Privacy Center of Excellence, where he specializes in quantifying the business benefits of privacy and helping organizations prioritize their privacy investments. He has led Cisco’s privacy research program for the past 5 years, driving the 2018-2022 Data Privacy Benchmark Studies and Consumer Privacy Reports, as well as authoring a recent privacy article in Harvard Business Review. Over his 21-year career at Cisco, he has helped many organizations improve their use of network-based applications and delivered over $100 million in improvement opportunities. He also led Cisco’s Wealth Management Consulting Practice, helping drive innovative changes at wealth management firms and gaining media attention for his research findings in The Wall Street Journal, Barron’s, and American Banker. Robert holds a BSE in Computer Science from Princeton University, an MBA and MS from Columbia University, and a JD from Harvard Law School. He also holds the CIPP/E, CIPP/US and CIPT certifications from IAPP, and the CISM certification from ISACA.


January 24, 2023


Privacy’s impact continues to grow, but more remains to be done

Read the Cisco 2023 Data Privacy Benchmark Report to learn how organizations continue to get returns from investments.

October 11, 2022


Data Transparency and its Impact on Customer Trust

The Cisco 2022 Consumer Privacy Survey explores what organizations can do to earn and build trust with customers who want more transparency and control of data.

January 26, 2022


Privacy Becomes Mission Critical

The Cisco 2022 Data Privacy Benchmark Study, drawing on responses from over 4900 organizations in 27 geographies, is our fifth annual review.

September 29, 2021


Building Consumer Confidence Through Transparency and Control

The Cisco 2021 Consumer Privacy Survey explores what individuals are doing to protect their privacy, impact of regulations, attitudes on pandemic-related data and use of personal information in Artificial Intelligence.

January 26, 2021


Privacy Comes of Age During the Pandemic

The Cisco 2021 Data Privacy Benchmark Study examines privacy's role in helping organizations navigate the pandemic while exploring changes in privacy investments and benefits, the importance of privacy legislation, and emergence of privacy metrics being reported to executive management.

October 21, 2020


Maintaining Data Privacy in the Age of COVID

The Cisco 2020 Consumer Privacy Survey finds that most consumers want privacy protections maintained despite the pandemic, and many have stopped buying from companies who don’t adequately protect their data.

January 27, 2020


From Privacy to Trust and ROI

The latest Cisco Data Privacy Benchmark Study provides groundbreaking research and insights on keeping data safe, earning customer trust and maximizing investments in data privacy.

November 20, 2019


Why We Must Get Data Privacy Right

Privacy regulations are having a positive effect on business and are enhancing consumer trust. See just published Cisco Blog by Robert Waitman and the Cisco 2019 Consumer Privacy Survey.

May 23, 2019


GDPR One Year On: What Have We Learned?

The paper analyzes and details the benefits of privacy and contemplates the future state of data privacy.