Teamwork is absolutely important, but even if you come up with the best product or service on the planet, it’s your customers who can make or break your business. So, let’s talk about contact center.
If you ask him, Jonathan Rosenberg will tell you that collaboration is exciting again. Not just because of technology, but changes in the way people work. As he explains it, “today’s challenges are far too complex for one mind to solve.”
Let’s get this thing started. To answer the question in the headline, “yes.” A thousand times yes. Maybe more. I spent my day in panels related to team collaboration. Here’s what I heard (plus a case study video for good measure). Oh, and glitter.
Cisco introduces a new professional range of headsets for Cisco IP phones and soft clients that are ideal for people who work side by side in contact centers and open spaces.
Senior Security Benefits Inc. replaced its out-of-date phones with Cisco Business Edition 4000, a simple, cloud-managed IP phone system designed for smaller businesses.
Ford and Cisco deliver a new integration with Ford SYNC® AppLink™. With it, WebEx users can safely join and participate in meetings from vehicles without touching or looking at their phones.
Workflow applications are ripe for disruption with the advent of artificial intelligence (AI). Here are three areas where AI will transform the world of customer care.
Cisco earns 2018 Customers' Choice honor based on high ratings for WebEx and Cisco Spark.
Cisco and LGE have joined forces to create a seamless integration between the industry-leading Cisco Spark Room Kit Series and LGE Professional UHD Display Series.
Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
See why millions of people trust Cisco Webex for team collaboration, video conferencing, online meetings, business growth, video chat, and more.
