Announcing the New Global, Scalable, and Cognitive Cloud-Based Webex Contact Center
Cisco unveils enhancements to its cloud-based Webex Contact Center solution, improving agent and customer experiences.
Collaboration
4 Ways Huddling Helps Gen Z in the Era of Huddle Spaces
Cisco's huddling culture starts young. Cisco huddle spaces help give feedback and allow co-creation on a whiteboard from anywhere in the world on any device. Click to read more!
UC-One SaaS Takes First Step Toward Webex Unified Client Vision
UC-One SaaS collaboration is now driven by Webex Teams messaging.
Cisco Webex Leader for the 12th Consecutive Year in 2019 Gartner Magic Quadrant for Meeting Solutions
Cisco has just been recognized as a Leader in the Gartner Magic Quadrant for Meeting Solutions — for the twelfth consecutive year!
Enjoy a No-Compromise User Experience with Cisco Jabber 12.7
With Cisco Jabber 12.7 we’ve created a contemporary new look for Jabber, giving your users a modern experience that they expect from their enterprise applications.
The Artificial Intelligence Journey in Contact Centers
See how the partnership with Cisco and Google unleashes all the power of Artificial Intelligence (AI) into a modern customer care architecture.
Finally: Your Own Apps on the Webex Boards!
You can now get popular third-party web apps like Office 365, Trello, and many more on the Webex Board.
Don’t Let Your Contact Center Fall Into the Complexity Trap
Removing complexity from customer experience
How AI Improves Collaboration in the Era of Constant Change
Artificial Intelligence (AI) capabilities are emerging to help teams address the challenges of collaborating in the era of constant change.
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