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Powerful and practical steps to cloud contact center
Powerful and practical steps to cloud contact center
I am classified as a ‘remote worker,’ but I don’t consider myself remote - despite being eight time zones and over five thousand miles from headquarters.
As the spirits of past, present, and future visit the life of a CSM, see how she learns how to embrace change and set goals for the future.
We surveyed over 1,000 headset users and IT admins globally to get down to what really matters in a headset, and also tackled the tough question, are Bluetooth headsets secure?
Drum roll, please! I’m very excited to announce the winners of our Webex Combo Contest for November and December!
This week, in Richardson, TX, the Cisco Collaboration Technology Group hosted our first-ever Cisco Connect Cloud Calling regional business and technical summit.
Being progressive includes being at the forefront with the latest innovations. With this in mind, the IT team at Mason realized they should standardize on a communication and collaboration platform. Here's their journey.
See how the Contact Center business is undergoing a series of very important changes driven by technology innovation, social change, and the evaluation of new consumption models.
‘Tis the season, as they say, for jolly good fun and some holiday tunes. Here is how Webex has given us all some amazing gifts for Collaboration
Engage with your peers and Cisco about collaboration products such as contact center, IP telephony, collaboration applications and telepresence.
See why millions of people trust Cisco Webex for team collaboration, video conferencing, online meetings, business growth, video chat, and more.