Collaboration

2 min read

Powerful and practical steps to cloud contact center

3 min read

I am classified as a ‘remote worker,’ but I don’t consider myself remote - despite being eight time zones and over five thousand miles from headquarters.

2 min read

As the spirits of past, present, and future visit the life of a CSM, see how she learns how to embrace change and set goals for the future.

1 min read

We surveyed over 1,000 headset users and IT admins globally to get down to what really matters in a headset, and also tackled the tough question, are Bluetooth headsets secure?

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Drum roll, please! I’m very excited to announce the winners of our Webex Combo Contest for November and December!

5 min read

This week, in Richardson, TX, the Cisco Collaboration Technology Group hosted our first-ever Cisco Connect Cloud Calling regional business and technical summit.

3 min read

Being progressive includes being at the forefront with the latest innovations. With this in mind, the IT team at Mason realized they should standardize on a communication and collaboration platform. Here's their journey.

4 min read

See how the Contact Center business is undergoing a series of very important changes driven by technology innovation, social change, and the evaluation of new consumption models.

1 min read

‘Tis the season, as they say, for jolly good fun and some holiday tunes. Here is how Webex has given us all some amazing gifts for Collaboration