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Nichole Lemieux

Partner Experience Architect

Global Virtual Sales & Customer Success

In her role as Partner Experience Architect – Global Virtual Sales & Customer Success, Nichole is committed to helping Cisco partners develop new digital engagement practices that transform their business and help create customers for life.

Articles

December 21, 2016

PARTNER

Customer Success in 2017: Three Resolutions You Can’t Afford to Break

In 2016, more than 4,000 people participated in a Customer Success Talk webinar as part of their journey to create customers for life. We’ve put together a free eBook with what we've learned.

December 1, 2016

PARTNER

How Does Your Customer Success Practice Stack Up? [Infographic]

In 2016, the Customer Success Talk webinar series brought together a wide array of influencers and decision makers from Cisco partners, both large and small. Our subject matter experts focused on the business case for customer success management (CSM) and the people, process, automation and analytics that must come together to form a post-sale lifecycle […]