Customer Success in 2017: Three Resolutions You Can’t Afford to Break
In 2016, more than 4,000 people participated in a Customer Success Talk webinar as part of their journey to create customers for life. We’ve put together a free eBook with what we've learned.
How Does Your Customer Success Practice Stack Up? [Infographic]
In 2016, the Customer Success Talk webinar series brought together a wide array of influencers and decision makers from Cisco partners, both large and small. Our subject matter experts focused on the business case for customer success management (CSM) and the people, process, automation and analytics that must come together to form a post-sale lifecycle […]