Cisco Blogs / Jeff Tumpowsky
Senior Advisor - Insurance
Americas Business Transformation
Jeff Tumpowsky is a Practice Advisor in Cisco’s Financial Services vertical focused on the North American financial services and insurance market. With his experience and background, his primary responsibility is to bring business relevance to Cisco’s products and solutions. He has more than twenty years of experience working with financial services and insurance companies to enable transformational business improvements. His areas of expertise include customer experience management, customer loyalty and management, multi-channel customer management and communication, integrated marketing, policy and claims administration, defined benefit and defined contribution administration, wealth management distribution, product development and operational and infrastructure improvement.
Prior to joining Cisco, Jeff led financial services solution development with Xerox Global Services, Tata Consultancy Services (TCS) and Microsoft, worked in corporate development including acquisitions and alliances with Portrait Software (now part of Pitney Bowes Business Insight) and consulted to many leading financial services firms within Accenture’s business consulting group.
Jeff holds a Bachelor’s Degree in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, NY and an MBA in Finance and Marketing from the University of Hartford in West Hartford, CT.
He is active in his town’s little league and youth soccer league and coaches his sons’ soccer and baseball teams. Jeff spends his free time coaching, skiing, golfing, and playing tennis. He resides with his family in Newton, MA.
Turn Big Data into Insights and Opportunities with Data Virtualization
IoE and the Insurance Impact The Internet of Everything (IoE) and its impact on financial services and more specifically, insurance, is at its infancy. Many other industries are already taking advantage of data coming from historically non-communicative devices to make changes to processes, automate inventories and adjust the amount of water required for farming. As […]
Emerging Insurance Practices: Cloud Computing
The insurance industry is continuously looking for the simplest, most efficient method of providing consumers with the best service, while at the same time trying to reduce overall operating expenses. While insurance providers explore the right options for their business, one thing is certain, cloud-based environments are low-risk solutions that enable applications to increase business […]
Understanding Today’s Customer: How Data Mining Can Help Insurers Increase Customer Satisfaction
Imagine a customer calling their insurance provider and reaching a representative that has never spoken with them and is unfamiliar with the customer’s claims history or company policies. That doesn’t sound like a good experience. Now imagine after a quick verification from the customer, the same representative is able to access the customer’s complete insurance […]