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The Three Levels of Trust

Hybrid cloud is about flexibility. It’s about having access to the extra capacity you need, when you need it. It’s about paying only for what you use. And it’s about being able to quickly extend your IT capabilities so you can address new opportunities as they arise.

Hybrid cloud is also about saving money. And to lock in the best rates, you’ll need to sign a commitment with a cloud provider. The question is, how do you know how much capacity to sign up for?

In “Right-sizing Your Hybrid Cloud”, managed cloud provider Netelligent describes a three-stage approach to getting the most for your money: 1) needs assessment, 2) building out a cloud plan, and 3) verifying your plan and right-sizing it.

Deciding how you want to use the cloud can be challenging. You have many service choices and deployment models to choose from from. Many cloud providers can customize your service as well.

Reality is, you are not just buying a service from a cloud provider. You are establishing an ongoing relationship with them. For many organizations, your provider will become a trusted advisor. This means you will count on your provider to help you make decisions, be proactive and keep your company’s best interests in mind.

Providers like Netelligent understand that the key aspect of this relationship is trust. There are three levels of trust to look for in a cloud provider:

1) Understanding your needs: Trust takes work. It is only after your provider understands your business needs that it can determine the best course to meet them. To achieve this, many providers have developed professional services teams to work with you to assess your needs and develop a cloud plan designed to meet your business’ unique requirements. For providers who don’t have such a team, Cisco has a professional services program and can work directly with you and your provider to create a custom plan.

2) Transparency: Promises are nice. Promises backed by verification that these promises have been met are even better. After all, it is much easier to trust a provider who can prove they have delivered as they said they would. It is also easier to trust a provider who can show you that the plan it helped you develop is actually meeting your needs.

3) Accountability: Sometimes estimates are off. And sometimes the plan your provider helped you create has you committed to more resources than you truly need. The true test of trust is how your provider stands behind its work. Does your provider penalize you for adopting the plan it suggested? Or does your provider guarantee your satisfaction by working with you to adjust your plan and make it right.

The world is moving to cloud. As a result, more and more businesses are relying on cloud providers to help them transform their business. Trust is essential to this relationship. It is the key to transforming a provider into your partner.

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SUMMARY: As Cisco Intercloud Turns One, Two of its Architects Reflect On How The Strategy Was Born

“One year ago this week, Cisco announced a plan and a billion dollar investment to build the world’s largest Intercloud – a globally connected network of clouds from Cisco and our partners. As we arrive at the one-year anniversary, I took a few minutes to chat with Cisco President Rob Lloyd and Cloud SVP Nick Earle – two of the ‘architects of the Intercloud’ – about how the idea came about, and what they have learned in the year since the vision was unveiled.”

Click here to read the full post by David McCulloch
A Q&A with Cisco President Rob Lloyd and Cloud Senior Vice President Nick Earle


Intercloud Birthday

Happy Birthday, Intercloud!

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Deliver Services at Internet Speed

How quickly can your organization stand-up a new application or deploy new services?  Most customers tell me, “not fast enough!”   I am clearly hearing from them that the new standard expectation across the organization is to receive precise data center resources in “internet time,” easily and definitely on-demand.

But customers are not the only ones affected by these new expectation standards.  Application developers also expect to receive the resources they need to support their efforts within one hour — without a lot of process meetings and repetitive, slow paperwork.  They want what they want, when they need it, which is always now!  Can’t get it now?  Out comes the credit card and they go on a shopping spree to outside resources.

Developers don’t worry about security, governance or quality of service.  If you are in operations, or you’re a C-level executive, you care.  You need to meet compliance guidelines.  So how can you get everyone on the same team, working together so the organization can succeed, the old “win-win-win?”

At CiscoLive Milan in January, we introduced the Cisco ONE Enterprise Cloud Suite. Watch this replay of our live broadcast.


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Building a Successful Hybrid Cloud That Delivers Flexibility, Choice and Control

The debate about whether businesses need hybrid clouds is over. Technology executives see value in public clouds because they offer speed, economics, and scale that are very hard to achieve in a private cloud environment. On the other hand, private clouds offer control, data sovereignty, and security. Businesses need both, which means they need hybrid clouds. The question is; how can they successfully build them?

What makes a true hybrid cloud?

Hybrid clouds are like the Internet. When users connect a device, whether it’s a handheld or a laptop, or another machine, they don’t think twice about how these things are going to talk to each other. Similar to that, hybrid clouds are an “Intercloud” of clouds. That means that regardless of whether it’s a combination of a private cloud, a public cloud, or an extended set of clouds, the environments all work seamlessly together. They have consistent security and networking, and applications and workloads can be moved freely from cloud to cloud.
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SUMMARY: Hybrid – The Next Wave of Cloud Innovation

Due diligence can create an inaccurate impression that IT is slow to respond to the needs of the business.

The next wave of cloud innovation will come in the form of open, secure connectivity that drives a globally connected network of clouds—a model which we call the Intercloud.

The Intercloud is a hybrid cloud model based on a mix of private, public and partner clouds that offers flexibility, security and policy management to CIOs.

Click to read the full post on The Platform.


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