This is my fourth blog in a multi-part series. In my first blog, I introduced insights from Cisco’s Collaboration Work Practice Study and how people value collaboration in the work environment. In my second blog, I discussed the importance of building trust-based relationships and networks to make collaboration work for you. In my third blog, I share how you can turn human interactions into business results. In today’s blog, I discuss patterns of collaborative behaviors and how to leverage them to better support collaborators.
Collaboration can happen at anytime. Some would describe it as chaotic. But interestingly enough, through all the collaborative interactions we observed, we saw patterns in the “chaos” -- patterns that did not just exist in organizational silos, nor were they simply associated with a job role or personality type. Throughout the day, people play a variety of roles and experience different types and modes of collaboration. They go from online to offline, in a virtual meeting to meeting over coffee, have an ad-hoc chat in the break-room and attend a global Cisco TelePresence meeting.
If we pay close attention to the behavior patterns of collaboration we can learn how to better support collaborators and create a more seamless experience. This is where process, technology and the physical and virtual workplace can complement the human behaviors that occur during collaboration.
Accelerating Collaboration through Catalysts and Connectors
“Not everyone is comfortable with collaborating virtually. [A catalyst’s] outreach encourages participation and makes the experience rich and meaningful.” -- Study Participant
In our study, we found that certain types of people play an essential role in not only Read More »
Tags: Cisco collaboration, Cisco Collaboration Work Practice Study, Cisco TelePresence, collaboration, culture, cwps, Organizational Network Analysis, technology
This is my third blog in a multi-part series. In my first blog, I introduced insights from Cisco’s Collaboration Work Practice Study and how people value collaboration in the work environment. In my second blog, I discussed the importance of building trust-based relationships and networks to make collaboration work for you. In today’s blog, I share how you can turn these human interactions into business results.
Engage. We use the word engage every day. It’s rich with meaning and covers a wide spectrum of relationships. We are engaged with our families, colleagues, and customers; engaged with an idea, a process, or an initiative. And when engaged, people are passionate and committed.
At its core, collaboration is people interacting with people. In the global Cisco Collaboration Work Practice Study, employees told us that successful collaboration depends on encouraging natural human interaction, enabling participation and engagement, and fostering a collaborative culture.
“You really need to focus on the people aspect first. Get individuals to feel engaged and continue to be engaged. I think too many times we rely on the technology.” – Study Participant
In my previous blog, I discussed the importance of not losing sight of the “human element.” Taking the time to build relationships leads to trust, which is fundamental for collaboration. To turn human interactions between collaborators into concrete results, companies must Read More »
Tags: Cisco Collaboration Work Practice Study, Cisco TelePresence, collaboration, culture, cwps, daniel pink, instant messaging, technology
As today’s workforce continues to become more mobile and adopt the “on-the-go” mentality both at home and at work, their needs are also evolving. Companies need to respond. Empowering employees to work anytime, anywhere will improve efficiencies and increase productivity. When the staff takes their work outside of office walls, an environment of knowledge, sharing and creativity across local, regional and global teams is created naturally. The Internet of Everything (IoE) is a clear driver in this new collaborative environment as companies continue to connect more people, devices, processes and data. This collaborative environment, in turn, also empowers a company as a whole through the insights and data exchanged.
In one of my previous posts, How Not Where Is What Matters Most in a Collaborative Work Environment, I noted that mobile and remote workers have higher performance ratings than traditional workers. Are these connections increasing the comfort level with utilizing remote resources on a consistent basis, such as remote mentoring or collaboration with global teams? Is it the extended connection to global colleagues and customers to obtain better insight and decisions? Or, is it the combination? Read More »
Tags: Cisco, Cisco TelePresence, Cisco WebEx, collaboration, connections, Internet of Everything, IoE, jabber, mobility, multiple devices, TelePresence
Collaboration is a verb, an action, it is something that we do. People come together and collaborate to reach a common goal. Often, people need to collaborate to determine what that goal is, then collaborate more to determine how best to reach that goal. It is through effective communications that people collaborate. However, there’s more then just communications to collaboration. In the following article the “Esquire Guy” attempts to answer the question Read More »
Tags: Cisco TelePresence, collaboration, Esquire, TelePresence
Jerry Bruckheimer, one of the world’s most successful and innovative film producers. Bruckheimer is using Cisco TelePresence to change the collaboration game in Hollywood by bringing on-set and remote directors, editors, and talent together to produce award winning films.
In Bruckheimer’s upcoming film Lone Ranger, he took Cisco TelePresence EX90s behind the scenes to help with movie production. Armed with life-like, instantaneous video collaboration, Bruckheimer was able to review film dailies with editors and post-production staff in Los Angeles while he was on-set in New Mexico. Once location shooting had wrapped, several more units played an important role in post-production.
Learn more about how Jerry is using collaboration to innovate by reading the full blog: Collaborations Innovators: Jerry Bruckheimer Is Redefining Collaboration in Hollywood And Puts TelePresence in the Spotlight.
Tags: Cisco TelePresence, collaboration, Jerry Bruckheimer, Lone Ranger, TelePresence