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Cisco Small Business Extending Services and Support in Latin America

March 5, 2014 at 10:12 am PST

Happy Wednesday!

Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years.

Speaking of good shows -- as Master of Ceremonies here at Cisco Small Business, I wanted to pass along some fantastic news from another brethren Product Manager, Robin Penn. Her Cisco Small Business Services and Support team has been making a good showing recently by adding 15 additional Latin American Countries where folks can purchase Cisco Small Business Service. For some time, we have received requests from partners, customers and team members to extend our Award Winning coverage to more Latin American countries. As you can imagine, many folks are quite happy about this.

But wait… what exactly did Robin do?  We already sold Small Business Support Service in Argentina, Brazil, Chile, Colombia and Mexico. And now…the envelope please to see the new entrants: Belize, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Peru, Puerto Rico, Trinidad & Tobago and Venezuela. And all are winners

Customers now can purchase (through their partners) the value-priced Cisco Small Business Support Service:

  • Three Years of Award-Winning Technical Support
  • Advanced Product Replacement - either Same Day Ship or Next Business Day**
  • Unlimited telephone support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
  • Major and minor software releases

 

Screen Shot 2014-03-03 at 2.32.58 PM

So now, in more and more countries, especially Latin America, Cisco’s Best-in-show Small Business products can be purchased with the award-winning Cisco Small Business Support Service. So as Robin would say, buy/sell the best Small Business products with the Industries’ Best Service and Support, all in the one shot.

Thanks for hanging out with the Cisco Small Business Team -- make it a good rest of the week.

Resources:
Small Business Support Service At-A- Glance in English

Small Business Support Service At -A- Glance in Spanish

Small Business Support Service At-A-Glance in Portuguese

For more info on Small Business Support Service features and benefits or questions…  Check out www.cisco.com/go/sbs or contact smb-services-team@cisco.com

And to see where is Small Business Support Service is available: check out www.cisco.com/go/sbsavailable

**Questions about Same Day Ship or Next Business Day Logistics?  Contact your partner or latam-tm@cisco.com.

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The Internet of Everything: Are We Ready?

The Internet of Everything (IoE) is poised to change the world with extraordinary, wide-ranging implications. IoE will forge a new economy that is bursting with new market and business opportunities. Read More »

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Access Control with Cisco TrustSec: Moving from “IP Addresses” to “Roles and Attributes”

Today’s enterprise is a highly dynamic, and hyper connected environment where IT plays a critical role in connecting the users, devices, resources and corporate IT systems. Today’s employees are also highly mobile in nature and do not necessarily have a single workspace assignment. The IT departments are constantly being challenged by the organization’s Line of Business owners to keep up with the pace of rolling out new services to address market needs, while keeping up with user expectations.

At the same time, IT departments also are responsible for ensuring business continuity and an uninterrupted service. However, the toughest challenge that any IT organization faces is implementing a security architecture which not only satisfies the compliance and industry regulatory requirements, but also provides a sufficient amount of protection against unauthorized access, data breaches, etc.

The traditional way to implement a security architecture in this kind of an environment is by implementing security rules in Firewall for traffic traversing the network’s extranet/intranet or data-center perimeters. For implementing security policies within an organizations network, Identity-Based Networking using IEEE 802.1X is generally used. Read More »

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Our Unofficial Top Ten Cyber Trends for 2014

(I pulled this list together with the help of my colleague Martin Chorich. Or maybe it was the other way around. )

Every year, publications ranging from supermarket tabloids to serious academic journals issue forecasts for the coming year. Those with foresight hold on to these articles and read them again the following December for a good laugh, as we all know how accurate they can be. With that in mind, and following a long week of staring into a well and inhaling the fumes, we offer the following unofficial 2014 guide to trends for cyber security practitioners. These should not be construed in any way as representing Cisco expectations of future market or business conditions. As for their true value, this article and about $4.50 will get you a double mocha latté at a national coffee chain.

1. Changes in the Global Framework Governing the Internet – It is no secret that government policies around the world have had trouble keeping pace with the cultural and economic changes enabled by the Internet. At the same time, the Internet would not be the juggernaut it is without its borderless and unregulated nature. The Internet has developed around a multi-stakeholder model led by the Internet Corporation for Assigned Names and Numbers (ICANN). In recent years, some stakeholders have called for a more government-centric model of Internet governance. In 2014, this conversation will intensify. Debate topics will include whether governance of the Internet should change, and what sort of new governing bodies might find consensus, as stakeholders consider the risks of Internet balkanization and the potential stifling effects of mounting regulatory requirements.

Read More »

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How Cisco IT Prepares for the Apple iPhone 5S, 5C and iOS 7

September 17, 2013 at 10:30 am PST

With all of the buzz around Apple’s announcement of the iPhone 5S, 5C and the launch date of iOS 7 — we’ve decided to check-in with our Brett Belding, IT Senior Manager, IT Mobility Services, and the IT Mobility Services team. Brett and the rest of the IT Mobility Services team have interactive discussions on industry trends, BYOD, and even University of Georgia Bulldogs Football. Last week, I asked the team:

Read More »

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