SaaS

Enterprise cloud services are changing. Are you ready to adapt?

Forget trying to offer cost savings, you need to meet your customers where they are today, not where they were two years ago. And that means helping them solve a wider range of business problems. Just a few years ago, cloud services were all about dollars and cents. Infrastructure-as-a-Service (IaaS) was the biggest demand from […]

April 26, 2016

NETWORKING

Are You Ready to Test Drive Location Services?

If you’ve been curious about location services, but always assumed it was complicated to deploy, too technical for non-IT folks, too expensive, or all of the above, hear me out. Perhaps you run a public-facing organization – maybe it’s a retail mall, hotel, an airport, or a café. In this new digital world, your customers […]

Sparking a Revolution in Collaboration

You can think of collaboration tools—messaging, meetings, calling—as the central nervous system of the modern organization. But traditional collaboration platforms, with their disparate applications, interfaces, and delivery models, have often been complex and frustrating—both for end-users and the businesses implementing them. Part of the problem has been balancing everything that global enterprise and government customers […]

Cisco, Verizon Teaming to Offer Expanded Collaboration

In today’s world of digital disruption, the customer experience is king and end-users are becoming sovereign decision makers who select their own portfolios of collaboration and content sharing SaaS tools. This pattern is driving tremendous innovation in the market and exponential growth for dozens of major new collaboration applications in use by knowledge workers globally. […]

February 18, 2016

NETWORKING

CMX Cloud an Equalizer: Insights and Experiences Simplified

If you are a Business to Consumer (B2C) enterprise, you want to know more about the visitors in your venue, how long they stay and what they do in the venue. These insights can help you create more relevant customer engagements, maximize promotional activities, as well as optimize venue operations. Cisco Connected Mobile Experiences (CMX) […]

January 25, 2016

COLLABORATION

The Hierarchy of SaaS Testing Needs

Software testing. For a long time, software testing was one of those dark alleys of the software development process. Often ignored, considered as an afterthought, and staffed by “someone else” who did an important job but was outside of the core development process. Well, that has all changed. In the SaaS world – especially one […]

January 13, 2016

PARTNER

Turbo-Charge Your Cloud Conversations and Uncover New Business Opportunities

I’ve spent a lot of time on the road over the last few months.  Europe.  Asia.  Canada.  Latin America.  And everywhere I go I talk to our partners.  The one constant: frustration over their ability to have a deep conversation with customers about cloud. Partners have told me their customers want to hear how they […]

January 11, 2016

ANALYTICS & AUTOMATION

Announcing Data Virtualization Release; Increased Support for Cloud, SaaS and Social Media Data Sources

Cisco continues to make significant investments in our Data and Analytics offerings, including our industry-leading Data Virtualization software. The latest release of the Cisco Information Server, version 7.0.3, reflects the healthy collaboration that we have with our valued customers, and our talented engineering team. Two forces driving the evolution of data management for analytics are […]

November 23, 2015

COLLABORATION

The Myth of Greenfield Technology Environments

This is part of a series on the evolution of the Cisco Collaboration Cloud platform, exploring the technical and design principles behind its unique architecture. In the last post in this series, Jens Meggers talked about the huge importance of user experience, and how essential it is to simplify, connect, and delight. Software-as-a-Service (SaaS) is […]