Compliance: Not Just a Necessary Evil; Good for Business
Despite all the complexity, have you considered that compliance may actually be good for your business? Studies have found that companies with strong governance and compliance cultures outperform their counterparts. Compliance can actually boost the bottom line. Cisco Advanced Services can help you turn compliance into a business growth driver using Cisco Spark Compliance Services.
Cisco Readiness Assessment Tool Helps to Launch Your Digital Journey
“58% of business leaders are investing in either new digital products, services and digital channels to reach new customers in new ways.” – Boston Retail Partners Most of us know that change in any aspect of our lives can be daunting and takes time. However, we also know that change is not only constant, but […]
The Worst Problem in the Retail Industry? Turnover.
Retail has one of the highest turnover rates in any industry. The Hay Group reports a median turnover rate of 67 percent for part-time retail employees. I doubt any of us would be too challenged to list the problems driving this high turnover: Retail jobs are considered boring and repetitive, with little training and low […]
How to Better Manage Store Staff with Real-Time Analytics
A few weeks ago at NRF 2017, we spoke with a number of retailers looking to improve the customer experience in their stores. Challenged by today’s online competitors, brick-and-mortar retailers are doing their best to reimagine their stores with new services and technology. However, we also found that many of the same retailers were overlooking […]
Keeping up with Cybersecurity Threats in the Digital Age
Retailers are embracing and adapting to digital innovations to keep pace with rapidly-evolving customer demands. Online and mobile purchases continue to increase exponentially. According to Deloitte, 58% of consumers have used their mobile device to browse an online shopping website or app. In fact, double-digit growth of e-commerce is expected globally until 2020, as retailers […]
#CiscoChat Cloud Optimization with Cisco Black Friday/Cyber Monday Recap + Data Security
Whew! Black Friday and Cyber Monday came and went quickly this year! With these two biggest annual shopping days coming earlier every year and more and more consumers taking advantage of outstanding online shopping opportunities, we decided to host a #CiscoChat just for those of you in the retail industry to discuss your discoveries. During […]
Top 5 Security Threats for Retailers in the Digital Age
As more information goes online, it is more vulnerable to certain types of threats. The challenge is to align networks, systems, and company cultures to support secure practices in this new arena.
Becoming a “Retailer of the Future” with Customer Experience
More than ever before, today’s consumers have more options about what to buy and where to buy it. With each interaction, they choose which retailers they support with time, attention, personal data, dollars and social capital. That’s no small investment to make, and as a result customers turn to retailers and brands that not only […]
Facing Up to Security Challenges in a Digital Economy
Hello! My name is Kevin Wood, and I am a retail business architect here at Cisco for both Retail and Hospitality. I have done a lot of work providing security to retailers – one of the most vulnerable industries in the world today. We all know that staying ahead of security threats is a dynamic […]