Live #CiscoChat April 26th – Give Banking Customers Face Time
Join us for a conversation with Alyson Clarke from Forrester Research about the customer experience in financial services.
Join us for a conversation with Alyson Clarke from Forrester Research about the customer experience in financial services.
How many times have you gone into your local branch to see someone about a mortgage, or a pension, or a current account and no one is available to see you right away? It happens more often that you think. And the bank often doesn’t know how much