cognitive contact center

November 26, 2019

COLLABORATION

Why you need guardrails for your contact center

3 min read

Does AI improve customer experiences in real-time? Why or Why Not?

October 15, 2019

COLLABORATION

Delivering Magical Customer Experiences at Cisco Contact Center Summit 2019 and Beyond

3 min read

Cisco invests in customer experience with new connected, cognitive, and cloud contact center capabilities.