Cisco support community

Blog post

On Being Wrong

I have always found it easy to confidently stand on what I know. I have found it even easier to stand on what I think I know. The difficult part is finding the line where one becomes the other. When does confidence become overconfidence? Sometimes, I only find out when my assumptions are proven wrong […]

November 6, 2014 2 min read
Blog post

Cisco Support Community Wins Stevie Award for Innovation in Customer Service

The Stevie Awards for Sales & Customer Service are part of an international competition designed to recognize excellence in disciplines that are crucial for business success. Organizations of all sizes from all over the world altogether entered over 1,100 entries for this year’s competition. Recently, winners of the 7th Annual Stevie Awards were unveiled at […]

March 5, 2013 1 min read