Building Your Customer Success Team: Much, Much More Than Just Good Customer Support
When building a customer success team and making your case for more investment in the initiative, the most striking misunderstanding you may have come across is that a customer success team is a cost center and just provides really good customer support. Let’s set the record straight – a customer success team does provide excellent […]
Child Makes ‘Networking History’ (Translation: We’re Acquiring Meraki)
Cisco announces its intent to acquire Meraki, an innovator in cloud-managed networking.