channels blog

January 20, 2016


Building Your Customer Success Team: Much, Much More Than Just Good Customer Support

2 min read

When building a customer success team and making your case for more investment in the initiative, the most striking misunderstanding you may have come across is that a customer success team is a cost center and just provides really good customer support.  Let’s set the record straight – a customer success team does provide excellent […]

November 28, 2012


Child Makes ‘Networking History’ (Translation: We’re Acquiring Meraki)

1 min read

Cisco announces its intent to acquire Meraki, an innovator in cloud-managed networking.