Call Center

April 20, 2015

COLLABORATION

“Hold Me Closer, Tony Danza” Customer Experience and Cisco Context Service

2 min read

Due to a middle school crush, I became a fan of Elton John during the most prolific point in his career, releasing a series of records I still...

April 14, 2015

COLLABORATION

What to Know: Virtual Face-to-Face Engagements for Midsize Business

2 min read

Have you ever imaged what your company would look like if you only employed the best and the brightest employees? Midsize business leaders, just like enterprise companies, need to recruit and retain the most capable employees. They recognize that because today’s talent is on the move, the best employees may not be local. There is […]