What to Know: Virtual Face-to-Face Engagements for Midsize Business
Have you ever imaged what your company would look like if you only employed the best and the brightest employees? Midsize business leaders, just like enterprise companies, need to recruit and retain the most capable employees. They recognize that because today’s talent is on the move, the best employees may not be local. There is […]
The Steely Dan Contact Center: When “Do It Again” Isn’t a Hit
In 1973, the group Steely Dan burst onto the music scene with two hits from their first album “Can’t Buy A Thrill.” Setting the standard for obscure lyrical...