business outcome

June 18, 2014

DATA CENTER

Delivering Business Outcomes: When Did You Last Reduce Time To Market?

Working in the Data Center and Cloud Professional Services team in Cisco on cloud and software defined networking, I am sometimes asked "What do...

April 10, 2014

DATA CENTER

The Fourth V in Big Data

At Cisco Live! Melbourne, I was invited to speak at the Executive Symposium to nearly 100 of Cisco’s top customers in the Australia and New Zealand region.  In my talk, Gaining Insight from the Big Data Avalanche, I covered big data business opportunities and technology challenges. To level set at the start, I opened with […]

October 7, 2013

RETAIL AND HOSPITALITY

How the Heck Do You Omnichannel?

The buzz in retail these days is “omnichannel” – we see slogans such as “Engage with Today’s Omnichannel Consumers,” “Develop Your Omnichannel Business” frequently. Cisco itself uses this word often. But in all honesty, I don’t think many people fully grasp the concept and its potential. And I don’t know of any retailer that has a […]