brick and mortar
Episode 5: Global panel, digitizing physical stores
What does brick and mortar look like across the globe, as retailers are building their stores for the future? Part 1 of our global panel discussion looks at digital industry solutions for physical stores.
Keeping up with Cybersecurity Threats in the Digital Age
Retailers are embracing and adapting to digital innovations to keep pace with rapidly-evolving customer demands. Online and mobile purchases continue to increase exponentially. According to Deloitte, 58% of consumers have used their mobile device to browse an online shopping website or app. In fact, double-digit growth of e-commerce is expected globally until 2020, as retailers […]
How Retailers Can Chart a Path to Digital Value
Digital disruption is here. According to a 2015 survey from the Global Center for Digital Business Transformation (DBT Center), a joint initiative of Cisco and the Institute of Management Development (IMD), 47 percent of retail executives say digital disruption increases the risk of going out of business. In addition, the survey revealed that four of […]
The Next Step in Your Store Analytics Strategy: Sensor Fusion
Retail has entered an era of unprecedented competition and accelerated evolution worldwide. Retailers in every category, both brick-and-mortar and online, face larger and more unpredictable threats than ever before, from digitization of goods and distributed manufacturing to autonomous, near-instant delivery, service robots, and online experiences with unprecedented realism, as disruptors such as virtual reality, 3D […]
Determining the Value of the Virtual Shopping Experience
We are increasingly hearing about the value of improving the shopping experience by adding virtual expertise to the store. As head of Cisco’s Retail & Hospitality practice, I frequently talk...