Meet the Most Inspirational blogger of the 2018 IT Blog Awards
In November 2018, the first-ever IT Blog Awards, hosted by Cisco, set off on a mission to recognize some of the best blogs in the tech industry. Our community is...
Digital and Social
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Digital and Social
An Ounce of Empathy = Several Pounds of Business!
Customer Experience flows from the thoughtfulness taken by a vendor when serving its customers. "Social Listening" programs on social platforms can now actively listen to customers at scale.
Cisco’s Democratization of Data: A Common Language of Measurement
By quantifying and measuring “engagement” around content, every single marketing activity can now be planned, goaled, tracked and optimized in a common context, enabling clear understanding of its relative impact.
For a peerless Analytics Team, brilliant Data Analysts just as critical as Data Scientists
Finding great data analysts is just as hard as finding greatness in any field, but don't let the data analyst's role take a back-seat -- especially in a data-driven organization.
Do You Trust That (Data) Model?
Ready to bet your business on the output of that Data Model? Just a few tests can improve your confidence considerably. Make sure your modelers are worrying about them!
Digital Pizza: How a Recipe Started Me Thinking on the B2B Customer Experience
A simple experiment by a Michelin-starred chef sparked powerful results around one of the most sought after attributes a brand seeks to offer: positive customer experience.
Visualizing Data: Four Steps to Your Single Source of Truth
At Cisco, we put our data to work to transform Digital Marketing. Decision making is more than capturing, organizing and visualizing customer data. It also involves nurturing a data-driven culture.
My Man Crush: Why Future Thinking Makes My Heart Beat
I have a deep fascination for world-changing, mind-blowing, game-changing technology, and for ideas that transform our world, like digital transformation in business, and the digital evolution of our daily lives.
NEW: Your Digital Cybersecurity Newsfeed
Security news is always changing. Now you can stay up-to-date with your new Cybersecurity Newsfeed. Check it out.