We’re thrilled you were able to join us at Cisco Live Global 2021 last week for all the incredible broadcast content, which was seen by more than 100,000 customers and partners. Now you have three months to access the broadcast and Anytime sessions, including the CX Innovation Talk with Thimaya Subaiya, Cisco SVP, Customer Experience Operations & Renewals, and Alvio Barrios, Cisco SVP, Customer Experience Americas, “Unleash MultiCloud Innovation for Digital Agility,” plus one month to explore the World of Solutions.

Exclusively for partners and distributors, the Cisco Live Partner Early Access Experience continues to be available for you with post-event content, including my session with Cisco SVP of Customer and Partner Experience Engineering, Tony Colon, and Cisco VP of CX Partner Practice, Denzil Samuels on “Driving Business Outcomes with Cisco Customer Experience (CX).” Make sure also to check out Susie Wee’s (SVP, DevNet) talk on how we enable customers and partners to “Architect for Agility.”

I also encourage you to look at our CX Partner eBook guide for post-Cisco Live CX resources and next steps, which you can find on SuccessHub.

And if that’s not enough, we have our next Partner Executive Exchange Webinar, “Grow with a Future-Ready CX Practice,” – register for AMER/EMEAR on April 20, 2021, and for APJC on April 21/22, 2021 for CX partner executives with Cisco CX executives. We will provide key takeaways from Cisco Live at this session and share how partners can be more agile, relevant, profitable, and Future-Ready in today’s accelerated transition to an experience economy. You won’t want to miss it!

Please let us know any feedback and questions you may have at Ask_CX_Partners@Cisco.com.

You can always check out additional resources to accelerate your growth at Partner Transformation. Together, we will continue to perform the actions that drive our business while transforming for tomorrow. We hope you take all that you have learned from Cisco Live Global 2021 and continue to TURN IT UP!


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Julia Chen

Vice President

Global Partner Transformation