Partners, we are counting down the days to Cisco Live Las Vegas. Get ready to go beyond and explore new paths to success with partner managed-ready solutions designed to enable greater efficiency, operational scale, innovation, and open new market opportunities!

There’s no denying that IT managed services are being embraced across businesses of all sizes as a path to achieve business goals.  As technologies becomes increasingly complex and the lines between siloed architectures become blurred, companies are progressively leveraging managed services to increase their agility, deliver transformational capabilities, and accelerate their growth.

In the Americas alone, the opportunity for partners is projected to be $158B by 2027 across both products and services. Partner managed services represent a significant growth opportunity and route to market for Cisco and our partners, and as the demand for cross-architectural and cloud-delivered solutions accelerates, growth will continue.

Additionally, as AI adoption continues to shift the technology landscape, even more opportunities are emerging.  In Cisco’s AI Readiness Index, 97% of organizations say the urgency to deploy AI-powered solutions has increased in their company within the past six months, yet 86% say they are not fully prepared to leverage AI and AI-powered technologies to their fullest potential. In this era of Artificial Intelligence, Managed Service Providers will play an outsized role in helping organizations realize the innovation they seek at scale.

AI-enabled Managed Service Providers (MSP) are the future

As more organizations look for ways to harness AI, Cisco is already establishing AI-driven solutions for Managed Service Provider Partners.  Our platform-based approach and commitment to responsible AI will help you reshape your operations and unlock new experiences and revenue streams for you and your customers while mitigating the unique risks that AI-based technologies may bring.

  • Tap into the power of AI to maximize operational efficiencies, from automation to augmentation and AI-driven assistance. This includes solution enhancements and new MSP tools to help you gain even greater date insights and operational efficiency.
  • Transform customer experiences with Cisco products that integrate AI to deliver new experiences like Webex background noise removal and AI-generated transcripts and summaries to boost employee productivity.
  • Leverage Cisco’s compute and networking platform to power massive AI workloads and create new managed services opportunities to drive revenue streams with Cisco AI-ready infrastructure.

At Cisco Live this year, we’re bringing expanded tools, resources, and new insights, with a focus on AI innovation, secure networking, and solutions to enable the business outcomes important to your customers and your organization.

We’ve got a week packed with sessions,  technical demos, workshops, and networking opportunities to explore how Cisco can help you evolve your managed service business and address new and expanding opportunities. Here are highlights of where you can engage with us to maximize your experience:

Sessions you won’t want to miss

Join Cisco solution engineers, architects, and managed services experts to explore new managed campus and secure connectivity solutions in breakouts and product strategy overview sessions.

On Monday June 3 from 3:30-4pm in the world of solutions, add PSOGEN-1033 Unlock Business Outcomes from Connectivity with a Private 5G solution to your schedule and explore how Managed Services Partners are helping vertical industry enterprises, such as Hospitality, Healthcare, Manufacturing, and Warehouse/Logistics, realize the potential of IoT solutions and deliver new business results with Private 5G connectivity.

On Wednesday June 5, from 10:30-11:30am, register to attend BRKGEN-1012 Fostering Sustainable Campus Communities with Cisco Catalyst Center and Smart Building Solutions and explore how return to office and smart building solutions can help deliver cost savings, increase occupant comfort, and create a more sustainable working environment.

And later on Wednesday from 12:30-1pm in the World of Solutions check out PSOGEN-1044 How to Overcome Cost Complexity while embracing Connectivity and Sustainability, to learn how partners like Logicalis are integrating innovative technology, proactive risk management, and sustainable practices to grow and manage customer business environments.

AI-driven outcomes, built for MSPs

Register now to join sessions in the new Cisco Live AI Hub where Cisco solution engineering leads will explore opportunities to accelerate your AI transformation, increase MSP operational efficiency and support enterprise innovation.

On Monday June 3rd from 1:30-2pm catch AIHUB-1006 Unlock the future: Leveraging Generative AIOPS for Enterprise Innovation and Performance where our experts will demonstrate a live MSP bot powered by GPT-4, that showcases AIOps and GenAI for interactive customer engagement, service assurance, and exceptional customer experiences. This session will also feature special guest Gayathiri Srivinasian, practice lead at HCLtech to showcase how partners are delivering expanded use cases with Cisco AI-enabled platforms.

On Tuesday June 4th from 12:45-1:15pm, join AIHub-1012 Bring Your Own AI or Build Your Own AI (BYOAI) with Cisco Partner Managed Service Providers to explore the AI Infrastructure as-a-service model with the performance and security needed to grow your business and meet growing customer demand.

DevNet workshops to guide cross-platform success

Register for hands-on technical  sessions to learn how you can use data and analytics in new ways to optimize your operations and deepen your understanding of observability capabilities.

Stay ahead of the curve: discover the latest in partner managed services at Cisco Live

Explore what’s possible in the Partner Managed Services Booth #4713 in the World of Solutions where technical and business experts will share our latest additions to managed ready offers and resources to help you deliver successful customer outcomes.

See a demo of innovative managed ready offers ready to customize and take to market and attend daily scheduled whiteboard sessions to get a deeper understanding of our managed ready offers.

Let’s redefine what is possible, and the business outcomes customers can achieve.

Let’s #GoManaged!

Register today to join us at

Cisco Live in Las Vegas June 2-6, 2024

(either in person or to watch the global broadcast)


Additional resources:


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Ken Seitz

Senior Director of Offer Management and Business Operations

Partner Managed & as-a-Service