Partners, we intend to make history with you by enabling the best Customer Experience in the industry!

Please watch this important video from Denny Trevett, VP of Cisco’s CX Partner Model, sharing (from his home) the latest on Cisco’s CX strategy for partners – why it matters to you and how it will benefit you by increasing your profitability and growth.

At its core, Cisco’s CX strategy is about helping customers realize the value of their technology solutions quickly and completely. A great customer experience leads to a higher rate of renewal for solutions and services and increases the potential to sell additional value around the customer lifecycle. Cisco is seeing a 3x faster software growth with resellers who have CX practices.

Additionally, as we continue to navigate this new normal, Cisco’s commitment remains steadfast that we will do whatever we can to support our partners and customers. Please visit www.cisco.com/covid19 for the latest information, offers and resources.

Take care of yourselves and your families, and please don’t hesitate to contact us at askgpt@cisco.com. Together, we will continue to perform the actions that drive our business while transforming for tomorrow.


Julia Chen

Vice President

Global Partner Transformation