By Joe Chow, Vice President and General Manager, Connected Devices Business Unit Following Cisco’s 2Q FY ’13 earnings call last week, we received questions about our commitment to certain elements of our set-top box business. Comments were made that
In this installment of the “We’re Listening” blog, Kathy Harrington, VP of Global Service Delivery, delves into actions taken by Cisco’s Order Management team to improve your order management experience. We constantly strive to achieve the best
Welcome to the Cisco Sizzle! Each month, we’ll be rounding up the best of the best from across our social media channels for your reading pleasure. From the most read blog posts to the top engaging content on Facebook or LinkedIn, catch up on things
Mobile data traffic worldwide will increase 13 times by 2017. That’s from the latest Cisco VNI Mobile Data Forecast Update, 2012-2017 released in early February. (For a quick recap, check out Thomas Barnett’s blog post and infographic.) For those of
The great (relatively) untapped kingdom of ‘indoor wireless’ may be the next great frontier? With expectations of WiFi connectivity for just about any business we visit these days, there is no reason this next step for making the physical world more
Add this to your list of parties spoilt by the Internet revolution: national sovereignty. We all know that the borderless nature of the Internet is stretching longstanding technical and legal definitions. But recently, my colleague Richard Aceves and
On the eve of Microsoft’s first Lync User Conference, I think it’s a great time to start a frank and direct conversation about what’s changed in collaboration and, because of those changes, what’s really important for IT decision makers to consider as
In a recent interview, the Director of IT Operations at a New York based Enterprise said that one of the biggest problems he was facing was maintaining customer satisfaction on performance as the data deluge grew unabated. According to an IDC 2012
Service Financial Management is the focus of Domain 6 in Cisco Services‘ DomainTenSM Model for Data Center and Cloud Transformation. Closely related to the User Portal (Domain 4) and Service Catalog and Management (Domain 5), service financial
