Observations from Mobile World Congress 2015
I have just returned from a very interesting and jammed-packed week at Mobile World Congress 2015 in Barcelona. A record 93,000 plus people are estimated to have attended...
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Contact Center Analytics that Drive Customer Loyalty through Better Customer Experiences
As part of Cisco’s connected analytics portfolio of software and services announced in December, we combine Cisco’s rich intellectual capital, knowledge base and deep network expertise with business analytics domain and data expertise to create
SUMMARY: Hybrid – The Next Wave of Cloud Innovation
Due diligence can create an inaccurate impression that IT is slow to respond to the needs of the business. The next wave of cloud innovation will come in the form of open, secure connectivity that drives a globally connected network of clouds—a model
Making Applications and Network Infrastructure Talk
Guest blog by Frederic Trate, SP Product and Solutions Marketing One may say this is a topic the telecom industry has been working on for many years and that’s somewhat true. Remember the time when routing protocols and QoS (Quality of Service)
Join the Revolution – Change Your Daily Routine
Today’s announcement of Cisco Spark is about much more than a new app for team collaboration. It is about the modernization of businesses from traditional organizations to next-generation or agile enterprises.
Spark a Revolution
Today’s companies must evolve or face extinction. If they stand still, they’ll die. Pretty dramatic, I know, but that’s the reality. Forty percent of Fortune 500 companies will no longer be around in 10 years[1]. Companies in every industry know they
We’re Happy to Oblige
My biggest take-away from today’s set of announcements? Customers just cannot get enough of Cisco video collaboration products. Our new Cisco TelePresence MX800 Dual, for example, was not a planned product. But after experiencing the vast, single
Context Matters: Announcing Context Service for Better Customer Care
“Hello, Mr. Famous, and thanks for calling 1-800-WeCanHelp! I see you bought three items from us last week, and you IM’d with our agent Chet yesterday when you had some...
The state of libfabric in Open MPI
Yesterday morning, I gave a presentation at the 2015 OpenFabrics Software Developers’ Workshop. I discussed the status of libfabric support in Open MPI. Here’s a copy of my slides: