Experience Design: Meeting User Needs, One Good Conversation at a Time
New technologies can be exciting. But great design starts with the user, not the technology.
How Antifragile Systems of Trust Can Strengthen Blockchain Initiatives
As we strive to create networks that are decentralized and self-adapting, with built-in redundancy that no one actor can sabotage, read how adding machine-learning algorithms can constantly improve enterprise blockchain networks can better protect the data and stakeholders involved.
Problem. Solved. Creating a Culture of Impactful Innovation That Can Change the World
Embracing the natural problem solver in all of us, how can we create a culture of innovation that can change the world?
Are Blockchain and IOT made for each other?
As 20 billion connected devices come online in the next 2 years, The internet of things is poised to play an increasingly important role in our economy. IDC expects IOT...
The Customer Service Evolution
Standing out in the modern marketplace takes building relationships and delivering personalized service at scale. Kustomer stands out among its competitors for its customer-centric approach to handling service issues.
Prototyping for Impact: Hunt Zombies, Kill Your Darlings, and Prototype Like a Star
Impact prototyping speeds innovation outcomes—but you might have to hunt a few zombies.
Innovating Business Sustainability
Business sustainability is an area ripe for sweeping, cross-industry innovation.