Financial Services

January 27, 2014

FINANCIAL SERVICES

Don’t Miss our Financial Services Sessions at Cisco Live Milan

Now more than ever financial services companies are wrestling with reducing costs, increasing revenue, and mitigating risk. Cisco Live Milan is a chance for Cisco customers and partners to learn more about innovations that can help address these challenges while meeting business goals. This year at Cisco Live Milan, we have the following financial services […]

January 15, 2014

FINANCIAL SERVICES

Emerging Insurance Practices: Cloud Computing

The insurance industry is continuously looking for the simplest, most efficient method of providing consumers with the best service, while at the same time trying to reduce overall operating expenses. While insurance providers explore the right options for their business, one thing is certain, cloud-based environments are low-risk solutions that enable applications to increase business […]

November 15, 2013

FINANCIAL SERVICES

Post-event: The Ultimate Omnichannel Experience – Cisco FSI at BAI Retail Delivery 2013

Enthusiasm was at an all-time high at BAI Retail Delivery 2013 in Denver, CO last week as we continue to see major transformation in the banking industry.  Within the Cisco booth, we demonstrated a series of solutions that enable digital and physical channels to become more interactive and sales focused, while improving the customer’s banking […]

October 28, 2013

FINANCIAL SERVICES

Visit Cisco FSI and Discover What’s Possible at BAI Retail Delivery 2013

On November 5, retail financial services business leaders from around the world will gather at BAI Retail Delivery 2013, the financial services industry’s most comprehensive and relevant event of the year. Cisco in collaboration with Intel® will showcase our solutions portfolio that enables the Omnichannel delivery model and how it applies to various consumer banking […]

September 9, 2013

FINANCIAL SERVICES

Wall Street and Data Analytics, They Are Only As Good As The Network That Connects Them

At this years’ 2013 High Performance Computing on Wall Street once again the greatest minds from the financial services industry gathered to discuss the latest technology trends that give financial firms a technology edge in accessing information in real-time to better predict where markets are going and the best areas to invest. Many vendors delivered […]

July 23, 2013

FINANCIAL SERVICES

Connecting Experts to Customers with Omnichannel Delivery

Are you familiar with the bank of yesterday? One where trying to meet with an expert can translate into being required to travel across town or deal with lengthy wait times and lines? Where it can take days and even weeks to receive and sign documents to close a mortgage or open a new account? […]

July 22, 2013

FINANCIAL SERVICES

The Evolution of Immersive Video in the Retail Bank Branch Series (3): Remote experts in action

In part two of this three-part series detailing the “Evolution of Immersive Video in the Retail Bank Branch,” I looked at Cisco’s Remote Expert Solution more in-depth and discussed how the solution’s contact center enables virtual face-to-face meetings with high-definition video. By offering customers instant access to knowledgeable experts, even when customers are in remote […]

July 16, 2013

FINANCIAL SERVICES

Understanding Today’s Customer: How Data Mining Can Help Insurers Increase Customer Satisfaction

Imagine a customer calling their insurance provider and reaching a representative that has never spoken with them and is unfamiliar with the customer’s claims history or company policies. That doesn’t sound like a good experience. Now imagine after a quick verification from the customer, the same representative is able to access the customer’s complete insurance […]

June 20, 2013

FINANCIAL SERVICES

The Evolution of Immersive Video in the Retail Bank Branch Series (2): Bring an expert to any branch

In the first part of the “Evolution of Immersive Video in the Retail Bank Branch” series, I discussed how the retail banking industry is currently undergoing organizational changes that are affecting customers’ banking experience, including the knowledge and interaction they receive upon entering a bank. Through these new organizational changes, banks are integrating new technology […]