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Karin Surber

Sr. Global Business Development Manager

Global Partner Strategy and Planning

Karin Surber is a Sr. Global Business Development Manager in the Cisco Partner Strategy and Planning organization where she is focused on maximizing the impact of Cisco's Partner Perform Programs. Karin and her team manage the execution and strategic direction of multiple global Partner Incentive Programs.

Karin has been with Cisco since 2007 and has worked in various WW strategic roles, as well as in the US field sales organization supporting Small and mid sized Business focused partners in the Americas. Prior to coming to Cisco, she co-owned an IT Services and Application Development Company, worked in B2B sales selling Project Based Services and spent ten years in Finance and Accounting.

Karin has a passion for creating solutions designed to motivate and reward business partners and continually enhance the partner experience. She enjoys reading and writing and has been published in multiple academic publications.  In addition to her work at Cisco, Karin loves travel, music, crafting, volunteering, and spending time with her family and friends. She resides in Maumee, Ohio with her partner John and their two cats Skeeter and Vinnie.

Articles

July 29, 2015

PARTNER

Open Your Mind to See More Closed Deals

4 min read

Are you an open minded person sales professional? Most of you reading this will say “Yes, I am open minded” without really thinking through the question.  Now more than ever we live in a world that is constantly changing. Keeping an open mind with your customers, prospects and other stakeholders is critical to your ability […]

February 17, 2015

PARTNER

Believe in What you Sell: There’s No Faking it

3 min read

Years ago I once read that a sale doesn’t happen until there is a transfer of energy from one party to another party. I believe this to be 100 percent true. Your customer won’t buy from you unless they believe they or their company is going to benefit in some way.

November 25, 2014

PARTNER

Thermalizing and Dollarizing: Building Your Protective Sales Bubble

3 min read

Landing the first deal is just the beginning of the customer journey. Many sales professionals make the mistake of closing and immediately moving on to the next opportunity. But once you’ve got your foot in the door of a new account, why abandon your newly found customer credibility when it can be leveraged to uncover additional business there?

September 24, 2014

PARTNER

What is Your Credibility Factor? Earn the Right to Say “No” and Win the Business

4 min read

If you’ve had sustained success as a sales person, you can probably look back at your career and pinpoint one or two defining moments that moved you to the next level of credibility with your customers. These moments are different for everyone.

July 30, 2014

PARTNER

Using Ongoing Marketing to Nurture Leads: Do You Know What it Takes to Get to “Yes”?

4 min read

When I started in my sales career many years ago, I didn’t have the luxury of an established client base or a robust CRM package that reminded me who to call. I didn’t have a marketer funneling leads to me or setting up appointments on my behalf.

June 25, 2014

PARTNER

The Secret Formula for Success: Leveraging Promotions for the Win-Win

3 min read

Last Saturday, I spent a few hours scouring department stores for “that just right pair of black flat shoes” needed for an upcoming networking event. On the third stop, there was a large sign reading “Buy One – Get One Half Off”. Now, I didn’t NEED two new pairs of shoes, but after finding those black flats and a pair of sandals, you would have been hard pressed convincing me otherwise.

April 10, 2014

PARTNER

Recognition for Sales People: The Motivation They Crave

3 min read

Having worked in Sales for more than 18 years, I have learned that all sales professionals have a common need for recognition and motivation. Only about 5-20 % of sales people are, “intrinsically motivated” meaning internally driven and not seekers of recognition, whereas 80% are “extrinsically motivated” and want ongoing encouragement, praise and recognition to keep up sales.

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