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Jerome Katz

Cisco VP/GM, SP Customer Experience

Service Provider Product Management

Jerome Katz is Vice President of Cisco’s Service Provider (SP), Customer Experience (CX) organization globally, leading a team focused on developing Cisco’s next-generation service offers for the SP business segment. With 25+ years of industry leadership and expertise, Jerome helps identify the company’s overall strategy and direction regarding new services that help enhance and grow SP businesses around the world.

Articles

July 10, 2019

CUSTOMER EXPERIENCE

The Hottest Topics at Cisco Live 2019: 5G, Automation and Security

What's top of mind for customers, partners and Cisco leaders discussing the future of technology at Cisco Live 2019? Read blog to find out.

March 7, 2019

CUSTOMER EXPERIENCE

MWC19 Hot Topics: Cisco Customer Experience Recap

When the world’s leading Service Providers get together with the Cisco Customer Experience team, the paths to making future technologies a reality materialize.

February 12, 2019

CUSTOMER EXPERIENCE

Top 3 Cisco Customer Experience Things-to-Do at MWC19 Barcelona

MWC19 Barcelona with the theme of “Intelligent Connectivity” is right around the corner! Bookmark Cisco Customer Experience activities at the show!

December 11, 2018

CUSTOMER EXPERIENCE

Adopting Smart Operations to Scale in a 5G World

In the first-ever live session at Mobile World Live’s Atlanta studio, Cisco's Jerome Katz and Carlos Pignataro explore ‘Adopting Smart Operations to Scale in a 5G World’.

March 19, 2018

CUSTOMER EXPERIENCE

Mobile World Congress 2018: Cisco Services Presence

Cisco Services help Service Providers accelerate success by auto-deploying 5G services in a matter of minutes.

March 5, 2018

CUSTOMER EXPERIENCE

Mobile World Congress 2018: Cisco Services Parting Thoughts

Whatever your definition of a “better future," Cisco experts are up for the task. Here is a recap of Mobile World Congress 2018: Creating a Better Future