Articles

Blog post

Measuring (and Improving!) Digital Experience

There’s an adage that “if you can’t measure it, you can’t manage it,” and all of us that are in the business of managing or running things pretty much live by that. But, how to do you measure something as squishy and ephemeral as an “experience”? And, what experiences are worth managing? At Cisco, we’ve […]

February 10, 2014 • 3 min read
Blog post

Cisco.com URLs will be changing (but we’ve got you covered)

Later this year, many URLs on Cisco.com are going to change. But don’t worry: We’re putting a mechanism in place that will take you to the right location even if you have bookmarks or are coming from external references. These redirects will be automatic, but if you’re curious, here’s how the URLs will change: Before: […]

October 10, 2013 • 1 min read
Blog post

Some Nice Improvements to Cisco.com Search

We’ve made some important updates to the search experience on Cisco.com: For some top product searches, we delivering a “product information box” of the most important information in one place. We’ve done some significant redesign of the user front-end to improve the user experience Searches using Product IDs Significant work to greatly reduce the number […]

July 18, 2013 • 1 min read
Blog post

Cisco.com is a Top Global Enterprise Site

Cisco.com has been featured by industry research firm ByteLevel Research as “Best Global Enterprise Technology Website” in their latest ‘Global By Design” installment focusing on globalization web practices in tech B2B. ByteLevel Research is the author of the annual Globalization Digital Scorecard, where Cisco.com was ranked #4 worldwide in 2013 among such peers as Adobe, GE, […]

June 4, 2013 • 1 min read