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Social Media Is Like Gelato In A Cone #CiscoSMT #SocialSavvy

March 12, 2013 at 2:26 pm PST

Last week I spoke at an event and the definition of social media came up. Some people refer to social networking tools when they speak of social media while others refer to the notion of engagement and content on the web. I’m more of a “gelato in a cone” kinda gal. I view social media as engagement and content (gelato) that lives in some kind of an “online container”, such as a social networking site or another web platform (cone). I’m looking for both. I would even argue that customer experiences, whether social or not, could and should be connected to optimize their journey. For example, social content can live on your web site and your social networking sites and conversations can be prominently featured at your events.

Building on the “gelato in a cone” interpretation of social media, we (@CiscoSocial) will be hosting a social media event for the savvy marketer in San Jose on April 18 and 19. Anyone and everyone is welcome to attend this free event as we bring together some super bright practitioners for 2 days of live chats and presentations. The practitioners that are lending their expertise and time to our event come from Twitter, LinkedIn, Kaiser Permanente, Walmart, Adobe, SAP, Intel, VMware, Citrix, ABC, eBay, Salesforce.com, MindShare, Engauge, Percolate, BuzzFeed, Performics, Digby, Blinq Media, Cisco, and more.

You may attend in person or via webcast, just please register ahead of time.

Register for the in-person event: http://cs.co/SMevent.

Register for the webcast: http://cs.co/SMEventWebcast.

Hash tags: #CiscoSMT, #SocialSavvy

Ping us at @CiscoSocial

We have a wide range of topics lined up for you, check out some details here:  Read More »

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Judge for yourself: Taking Dell to task on “holistic” security claims

In case you missed it, Network World’s Ellen Messmer published a rather surprising article on how Dell was going to “trump” Cisco in the information security market as a result of some recent acquisitions. Now certainly Dell is entitled to their beliefs. They’re in a difficult position right now, as Michael Dell and Silver Lake maneuver the company through a very complex set of buy-out related transactions. They need to give their customers assurance that they won’t be distracted through this process. And if you want to set a big impression with your customers, you might as well go after the market leader in security.  Be it as it may, we can’t just sit back and let these blatant statements go unchecked. So, in the spirit of “fair and balanced” reporting, we thought we’d issue our own little fact check and let you conclude for yourself.

  • “Cisco is a great competitor but they don’t have our holistic view” – Acquiring assets and bundling them together doesn’t constitute a “holistic” approach.  Those assets must be closely integrated, which is the approach Cisco is delivering with its next generation security architecture. This architecture will be built on top of a multi-function security platform with deep network integration. There are many proof points today that demonstrate we are delivering against this strategy and architecture. Today our customers are deploying Cloud Web Security with their Cisco ISR G2 and ASA Next Generation Firewall through connectors built from Cloud Web Security. In addition we’ve brought market leading application, visibility and control to ASA, embedded deep in the firewall.  But it doesn’t stop here.
  • Now what about Dell’s comment that Cisco “doesn’t have an identity business“?  Cisco’s Identity Services Engine provides the backbone of Cisco’s secure Unified Access solution. The real network security action is in delivering access privileges based on more than just user identity and group which is all Dell can do today with Quest. In the BYOD world customers also require action based on the type of device, posture of the device, and location. Cisco’s Identity Services Engine is the industry leading platform to deliver context based policy controls and then leveraging the network for distributed enforcement consistently across wired, wireless, and VPN access. This is a game-changer for the enterprise and our next generation end-to-end security architecture. Enterprises can now implement context-based policy from the access layer through the data center switching fabric without using brittle and costly network segmentation methods tied to VLANs and ACLs. This is real synergy, and it is delivering a holistic solution as opposed to a holistic press sound bite.  But don’t just take our word for it; check out Gartner’s latest Magic Quadrant for NAC.  Cisco’s ISE combines identity, device, and network with a market leading platform deployed in over 3000 customers.
  • Just weeks ago we announced another key milestone with the introduction of ISE 1.2.  With this latest release we also became the first vendor in the industry to offer automated profiling feeds making us better and faster at identifying new devices and operating systems.  We’ve increased the speed and scalability of ISE to address the increasing demands brought on by the “Internet of Everything”.  And we’ve added a new set of partner APIs enabling integration into key MDM partners – SAP, AirWatch, Citrix, Mobile Iron and Good.  This expands the reach of ISE and enables customers to drive common context and identity management from the network all the way to the end point.  Dell talk’s about their direction to advance the “concept” of embedded security to virtually any type of device.  We’re not just talking about it, we’re doing it. Read More »

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Cisco WAAS 5.0 Achieves SAP-Certified Integration with SAP NetWeaver®

Today, I am pleased to share the news that Cisco WAAS 5.0 has been certified by SAP for integration with the SAP NetWeaver® technology platform 7.0.  Cisco WAAS 5.0  on the Cisco WAVE-594 appliance has been tested for performance preservation, secure encrypted communication, reliability, and functional correctness with SAP NetWeaver 7.0.  The WAN bandwidth utilization is typically reduced by 20 percent or more.

In addition to the performance benefits verified during SAP certification testing, Cisco introduced WAAS 5.0 earlier this year, which includes the following features: Read More »

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Cisco Announces IT Process Automation for SAP HANA

Cisco Introduces IT Process Automation for SAP HANA

Cisco and SAP are again flexing their partnership muscles with another joint endeavor. This week Cisco announced the general availability of Cisco IT Process Automation for SAP HANA. This software automates key aspects of SAP HANA management, enabling customers to transition to SAP HANA smoothly and manage it more efficiently once adopted.

SAP IT Process Automation

Cisco ITPA for SAP HANA saves SAP administrators time and makes it easier for them to manage the solution because of its unique and powerful capabilities. Gone are the days of reactive monitoring solutions. Cisco ITPA for SAP HANA combines a knowledge base of SAP HANA best practice operations with automated corrective actions, which enable it to fix problems before they can impede the business. No other product on the market does this.

Cisco ITPA for SAP HANA is essential for any company deploying SAP HANA because it:

· Helps companies implement SAP HANA best practices right from the start
· Performs system and infrastructure health checks for increased availability and better user experience
· Performs automated corrective actions, with IT checkpoints and full audit tracking
· Enables full management visibility across SAP HANA operations
· Automates routine operations tasks for SAP HANA
· Enhances low-touch plug-and-play SAP HANA operations

When implemented along with other Cisco ITPA automation packs, Cisco ITPA for SAP HANA makes it possible for companies to introduce SAP HANA while lowering administration costs, freeing time to focus on expediting new services for the enterprise.
Customers can purchase this product through Cisco or SAP.

For more information visit, www.sap.com/it-process-automation or contact automatesap@cisco.com.

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Cisco and SAP Collaborate to Offer a New Shopping Experience at Retailers

When was the last time you sifted through the pile of coupons and special offers that fill your mailbox each day? Extreme “couponers” aside, most of us rely more on the daily coupons we receive via email from online sites, rather than the thousands that end up in our recycling bin each month.

Today, technology has influenced the purchase decision, and buyers are bringing their own technology – smartphones and mobile devices – on their shopping excursions. In a world where 74% of smartphone owners use their mobile phones to get real-time location-based information, retailers need to harness the power of the loyal customers and market to those consumers in real-time.

Cisco’s partnership with SAP for a new Retail Mobility Solution offers a unique business-to-consumer shopping experience that brings real-time and location-based deals to shoppers and allows businesses to improve customer service and more accurately track ROI. Supporting the solution, Cisco’s Context Aware Services, Cisco’s Mobility Services Engine (MSE) and Cisco Prime Network Management with SAP’s Precision Retail Application (Apollo), optimize the in-store experience for consumers and retail decision makers. This mobility retail solution leverages the indoor-location and analytic capabilities of the Cisco Connected Mobile Experience platform to drive a premium consumer experience, allowing shoppers to make quick decisions and receive instant discounts on their mobile devices to put towards their purchases.

Read More »

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