Secure access continues to be paramount for a connected world. People connect to the Internet for business and for personal use, from wired, wireless or mobile devices—locally and remotely. The Internet is a global system of interconnected networks. User devices, the Internet, and all computer networks are the target of a growing number of increasingly complex security threats. Let’s take a look at some recent trends from the Cisco Connected World Technology Report that speaks to the need for secure access:

• Three devices is the average per end user with the desire or mandate to work anywhere and anytime—how do we ensure control of all these devices?
• 71 percent of the next generation workforce will not obey the policies—how do we enforce policy?
• 60 percent will not be responsible for protecting corporate information and devices—how do we protect sensitive data?
• Mobile malware is growing; Android malware grew over 2000% from 2012 but is only 1% of the web malware encounter—how do we ensure secure connection from your mobile device and with web intensive users   Read More »

Tags: cisco annual security report, Cisco Identity Service Engine (ISE), cisco live london 2013, Gartner Magic Quadrant, ISE, MDM, NAC, secure BYOD, security policy

Industry research firm Gartner recently issued their annual “Magic Quadrant” report for Contact Center Infrastructure, and once again Cisco improved its position in the “Leaders” quadrant compared to our competitors.  Let me share with you some of the highlights.

The Contact Center Magic Quadrant ranks Cisco as #1 in Ability to Execute, which Gartner bases on a number of criteria including  Read More »

Tags: Cisco Customer Collaboration, collaboration, contact center, Gartner Magic Quadrant, Packaged CCE