As I’ve learned from content and leadership experts Gerry McGovern and Marshall Goldsmith, web content and customer satisfaction mean nothing if you aren’t regularly asking readers and customers what works and what doesn’t (and actually listening). Web analytics software makes …Read more.
Posted by Alexandra Krasne on September 09, 2009 at 04:09PM
A few weeks ago, Channel SVP Keith Goodwin invited readers of this blog and his Twitter followers to submit questions—and he picked three to answer on video. There were plenty of excellent questions submitted, some prompted internal discussions at Cisco, …Read more.
Posted by Alexandra Krasne on August 14, 2009 at 01:42PM
Since cautiously dipping his toe into Twitter six months ago, Cisco Worldwide Channels Senior VP Keith Goodwin now considers himself a social media convert. It’s not just Twitter, but video and blogs, too. As he sees it, these tools are …Read more.
Posted by Alexandra Krasne on July 23, 2009 at 10:31AM
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