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Global Supply Chain Security and Cisco.

As you may well know, the Global Certification Team is always striving to improve the security of Cisco’s products, throughout the lifecycle of the device.  It’s been said that a chain is only as strong as it’s weakest link. This not only applies to a physical chain, but it also to the supply chain involved from the conception of a product through the delivery phase.  Today we have a guest post from Terrie Diaz (, who is heading up our Global Supply Chain Security effort.

Supply Chain Security, is the process through which Cisco delivers genuine products to the customer.  In today’s highly global business model, Supply Chain security is a hot topic.   In this ever-changing market, there are numerous arteries for an attacker to introduce unwanted malware, counterfeit hardware, and disrupt delivery.   Cisco’s responsibility to its shareholders and customers is to ensure our supply chain is impenetrable.  Cisco’s Supply Chain Security management program has been designed with the lifecycle of the product in mind.  In fact, our focus on supply chain spans from product design, through sourcing components, manufacturing, distribution, and installation to support and end-of-life.

The US Government Accountability Office (GAO) and IHS, Inc. have highlighted the risks to organizational supply chain in recent reports:

Cisco’s use of best practices and internal audits affords the ability to identify gaps or weakness in our supply chain.  We are also activity involved in various organizations and agencies that are developing criteria, policy, and process, such as NIST and The Open Group to tackle today’s challenges facing the supply chain and customers’ concerns of receiving trustworthy products.

Please visit for more information on how Cisco is securing the supply chain.

Can SMART Solutions Create Better Places?

The title for this blog post is more than just the title of a blog post. It’s a question my Cisco colleagues and I have been pondering for quite some time. And, it’s the title assigned to a panel on which I recently participated, debating skeptics who asked some good (and probing) questions. The panel was part of the American Planning Association’s 2012 National Planning Conference, which attracted thousands of attendees. As the world’s largest planning event, the conference brings together urban planners and city leaders from around the world. Read More »

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Recognizing Communities Around the World: Part 2

Last week I spoke with Louis Zacharilla and Robert Bell co-founders of the Intelligent Community Forum (ICF).  They were both very busy getting ready to announce the Intelligent Community of the Year at the Building the Broadband Economy summit in New York City June 6-8.

Each year, ICF presents an awards program for Intelligent Communities and the public-sector and private-sector partners who contribute to them.   

This year the 2012 Revolutionary keynote theme will be Intelligent Communities: Platforms for Innovation.  Innovation is one of ICF’s five Indicators, but the special theme will focus on how Intelligent Communities create uniquely powerful innovation ecosystems on a foundation of information and communications technology.   Innovation in Intelligent Communities brings together business, government and institutions in a dynamic partnership that produces results ranging from better and cheaper service delivery to citizens to the birth and growth of entrepreneurial businesses and vital new institutions.

There is a nice synergy between the Cisco Smart+Connected Communities and the Intelligent Communities recognized by ICF. 

This year’s ICF finalists include: 

  • Austin, Texas, United States
  • Oulu, Finland
  • Quebec City, Quebec, Canada
  • Riverside, California, United States
  • Saint John, New Brunswick, Canada
  • Straford, Ontario, Canada
  • Taichung City, Taiwan




 Do you know any communities that deserve to be recognized?

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A Thoroughly Modern Government

From adopting more mobile communication to converting operational systems to cloud-based applications, the federal government undoubtedly has a modernizing makeover underway. Though challenges persist in terms of security and easing transitions, efforts to update technology help the government keep pace with the private sector and best serve its constituents.

These technology upgrades also open wide the doors to vastly expanded communication possibilities.  For example, let’s look at how the cloud lends itself to more streamlined, personal connections among colleagues, across agencies, and from government workers to their target audiences. I’ve written about agencies and officials using video and telepresence to forge in-person, real-time links for teleworking employees, to maintain continuity during business disruptions, even to conduct top-secret missions. Well, with cloud computing in the mix, telepresence can still perform all of its regular functions, but it does so in conjunction with access to scheduling mechanisms, global directories, and advanced media services that enhance video-hosted information-sharing. In essence, the cloud makes a critical communication tool like telepresence all the more powerful.

Read More »

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No Holds Barred @ the EG Conference

If you missed the EG Conference on inspiration and innovation, check out Cisco VP Marie Hattar’s recap in her blog, “No-Holds-Barred Inspiration.”

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