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Get More Out of WebEx: Short Mini-Tutorials Offer Fast, Easy Tips

New to WebEx and need some help? Love WebEx but ready to try some advanced features?

We have what you are looking for.

We have put together a library of mini-tutorials to help you. You can view the library here. If there’s something you’d like to know how to do and we don’t have it, we’ve set up a Facebook discussion page where you can post your request. Here are a few favorites: Read More »

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Learning More about Cisco Jabber

Imagine being able to communicate with your coworkers easily despite their location or endpoint, and seamlessly escalating a conversation over IM to a voice or video call from a single client.

Last week at Enterprise Connect in Orlando, Cisco announced  Cisco Jabber, a new application that helps enterprise users consolidate all of their communications: presence, instant messaging (IM), voice and video, voice messaging, desktop sharing and conferencing. Cisco Jabber provides integration across devices, including PCs, Macs, tablets and smart phones.  Jabber provide users with a unified client they can deploy across on-premise and cloud-based options.

Listen below as Laurent Philonenko, Vice President and General Manager for Cisco’s Unified Communications Business Unit, describes the new Cisco Jabber solution and what it means for enterprise communications.

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When Work Goes Beyond “Work” – Making the Human Connection

“What are we going to do? How are we going to keep in touch?” asked Laurie Leiker, the Director of Training and Development at Transcend Services.

Transcend is a leading provider of clinical documentation solutions for healthcare organizations. Located in Atlanta, GA, Transcend Services is a public company serving more than 250 hospitals and health systems, with a workforce of 1,950+ domestic medical language specialists (MLSs).

Interestingly, more than 75% of the employees at Transcend Services work offsite with 100% of the training department team working remotely. They use WebEx Training Center to keep in touch so despite their geographic distance, they are still close.

Life Happens, Creativity Ensues

Working remotely this is still a tight team. “We work together but we also care about each other outside of work,” Laurie explains.

When a maternity leave started before it was expected, the team got worried. Read More »

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Let’s Dance: The Three Essential Traits for Collaborative Leaders

“Let’s dance!”

As a young executive working for the German media company Bertelsmann, I was part of a team that was asked to make some substantial organizational and technical changes in our New York City office. In mid-December we brought all the employees together for a big holiday party and end-of-the-project celebration. I was attending the party with a manager who had just come over from our German headquarters. Although we had a wonderful band and a large dance floor, no one was dancing.

The party was not going well.

Suddenly my German colleague stood up, reached out his hand to me and said firmly “Debra, dance with me!” I was a bit self-conscious (being the sole couple dancing) but soon people got up and joined us and the party took off. As the song ended my colleague and dance partner gave me some advice I have never forgotten.

He said, “Debra, when you lead, you must lead in all things!”

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Creating new collaboration solutions for the mid-market

Yesterday at Cisco’s Partner Summit in New Orleans, Cisco announced a new unified communications solution for mid-size customers: the Cisco Unified Communications  Manager Business Edition 3000. The CMBE3000 is uniquely designed to meet the needs of these growing mid-size customers without sacrificing functionality or mobility.

To find out more, listen to Roberto De La Mora, Senior Director of Worldwide Collaboration Solutions Marketing at Cisco, as he describes the CMBE 3000 and what it means for customers and partners.

httpv://www.youtube.com/watch?v=nhrqvlxKF9Q

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