At Enterprise Connect I was delighted to see the excitement generated by Cisco’s announcement that brings together our market leading Cisco WebEx and TelePresence solutions. Recently I discussed this initiative in more detail with a colleague, Richard Mullen, looking at how TelePresence and WebEx working together supports our vision of pervasive conferencing and enables users to meet with anyone, anywhere, on any device.
In particular, I highlight three key factors in a successful meeting Read More »
Tags: Cisco TelePresence, Cisco TelePresence is now WebEx enabled, Cisco WebEx, collaboration, pervasive conferencing, video conferencing, web conferencing
Recently, there’s been a significant amount of media attention on different company policies around teleworking and flexible working practices. This has sparked a lively debate across the internet; opinions have been cast for and against this transformation in culture. So, will this action have any repercussions on employee motivation and productivity?
The availability of remote and flexible working options can potentially improve employee morale, and worker productivity. A recent poll conducted by Staples Advantage (March 2013) found that 93% of US employees believed that working away from the office was beneficial for staff and managers. The research also showed the 75% of business decision makers noticed that employees were happier when they were allowed to work remotely and 53% said they were more productive. Read More »
Tags: Cisco, collaboration, jabber, mobility, unified communications
Market trends are impacting how we collaborate. A key trend is the need for pervasive video delivered to every desktop, so that all users can benefit from rich interactions. A second important trend is towards cloud services, the ability to deploy and access services and applications from the cloud.
These trends are truly driving a new paradigm in desktop collaboration, and Cisco is leading this industry evolution with our recent announcement of the Cisco Desktop Collaboration Experience DX650. This new Android-based desktop endpoint – our next-generation IP phone – delivers Cisco’s entire suite of collaboration capabilities through an intuitive touch screen. It combines two things we all know and love Read More »
Tags: Cisco Desktop Collaboration Experience DX600 Series, Cisco Desktop Collaboration Experience DX650, Cisco WebEx, cloud, collaboration, enterprise connect, pervasive conferencing, pervasive video
In my role as a Social Collaboration Architect, I see a lot of opinions about what it will take for social collaboration applications to take off within the enterprise. Analysts and sales people alike are constantly speculating on the business value — via increased revenue or decreased cost — that social applications will uncover and make adoption a simple sell. The expectation is that a more connected and conversational employee base will become more productive. It’s a start, but not the end of the value proposition.
Becoming more connected and conversational is only as good as the richness of the interaction. Are you solving a business need? Making a process more efficient? Adding value to a transaction? At the heart of these questions is how you factor your social collaboration solution into your business processes.
In the past, companies used business process re-engineering to cut out waste and make operations leaner. Today, companies Read More »
Tags: business process, collaboration, Collaboration Enabled Business Transformation (CEBT), social collaboration
I was in a brainstorm meeting about my team’s next-generation strategy last week, and we made a number of random connections that knitted together a pretty big idea — the kind of dot-connecting that only happens when people with different (and sometime conflicting) perspectives trust each other in the pursuit of an important goal.
Five of us worked on the idea, but only two of us were in the room physically together. Yes, I’ll say it out loud: three people were working from home.
Much has been said and written recently about the value of working virtually, and I don’t think you can sub-divide mobility into “at home” and “on the road.” Social technologies, video and mobile platforms make it easy to work from just about anywhere.
But as leaders, we have to resist the temptation to confuse technology with change management -- despite our love affair with technology. Any time technology brings a sea-change transformation to the way humans do stuff, especially work stuff, we can’t forget that people work in organizations — and organizations are an amalgam of culture, processes and technology.
All of Cisco’s experience has taught us that Read More »
Tags: collaboration, culture, process, technology, Teleworking, virtual meetings, web conferencing