Patricia Costa is a product manager on the medianet team. Her work focuses on marketing and sales enablement. She also leads the Cisco Developer Program for Medianet Systems Management. Before joining Cisco in 2009, Patricia worked as a scientist focusing on software engineering and helping organizations to improve their software development practices as well as quality.Patricia holds a B.Sc. and M.Sc. in Computer Science from the Federal University of Minas Gerais, Brazil; a M.Sc. in Telecommunications Management from the University of Maryland University College as well as a MBA in Marketing and Operations Management from the Wharton School, University of Pennsylvania.