shopping experience

Live #CiscoChat June 1st — Associate Productivity in the Digital Age

To create an amazing, customer-first shopping experience, you need the right customer, associate and business data — and the right digital capabilities. Join the #CiscoChat June 1st at 10am PT/1pm ET.

February 6, 2017

RETAIL AND HOSPITALITY

Keeping up with Cybersecurity Threats in the Digital Age

Retailers are embracing and adapting to digital innovations to keep pace with rapidly-evolving customer demands. Online and mobile purchases continue to increase exponentially. According to Deloitte, 58% of consumers have used their mobile device to browse an online shopping website or app. In fact, double-digit growth of e-commerce is expected globally until 2020, as retailers […]

November 22, 2016

RETAIL AND HOSPITALITY

Rethinking Black Friday: The 4 AM Wakeup Alarm for Retailers

A staggering 94 percent of consumers will shop Amazon for gifts this holiday season, and 59% of them will start on Amazon. Here's what to focus on for the future of digital retailing.

August 13, 2016

RETAIL AND HOSPITALITY

Becoming a “Retailer of the Future” with Customer Experience

More than ever before, today’s consumers have more options about what to buy and where to buy it. With each interaction, they choose which retailers they support with time, attention, personal data, dollars and social capital. That’s no small investment to make, and as a result customers turn to retailers and brands that not only […]