partner experience

4 min read

Celebrating 10 years of Cisco Lifecycle Advantage: empowering partners with digital and AI-driven journeys to deliver customer success, streamline renewals, and drive innovation for the next decade.

3 min read

Cisco's AI-powered Partner Experience Platform (PXP) revolutionizes the partner journey with Cisco’s AI Assistant. It's the "front door" to the Cisco 360 Partner Program. PXP delivers real-time support, insights, empowering partners for growth, informed decisions, and profitability in the AI era.

3 min read

The customer success landscape is shifting to digital-first. Cisco empowers partners with tools for scalable success, focusing on proactive, personalized, and predictive strategies through digital engagements and Lifecycle Advantage program enhancements.

4 min read

See how Cisco partner, NWN, leveraged Cisco's restful APIs to integrate high-value capabilities across Cisco architectures (i.e. networking, communications, security) into their unified Experience Management Platform.

2 min read

Cisco Partners are the backbone of a global, scalable and consistently excellent Cisco customer experience. And, just as we work to make improvements that will ensure our customers are always delighted with their Cisco experience, we also pay special attention to the unique Partner experience. This ensures we are best enabling you to deliver the […]

3 min read

This month, I’m excited to welcome a very special guest author to the We’re Listening blog series. Joe Pinto is Senior Vice President of Cisco’s Technical Services group, with responsibility for a wide array of programs that support customer experience excellence at Cisco, including technical assistance, onsite and spare part logistics, certifications including CCIE, and […]