partner experience
The Next Frontier of Customer Success for Partners
3 min read
The customer success landscape is shifting to digital-first. Cisco empowers partners with tools for scalable success, focusing on proactive, personalized, and predictive strategies through digital engagements and Lifecycle Advantage program enhancements.
DevNet + NWN: Transforming Customer Experiences in a Changing World
4 min read
See how Cisco partner, NWN, leveraged Cisco's restful APIs to integrate high-value capabilities across Cisco architectures (i.e. networking, communications, security) into their unified Experience Management Platform.
The We’re Listening Blog Series: Upgraded Partner Tools Make it Easier to Deliver to Your Customers
2 min read
Cisco Partners are the backbone of a global, scalable and consistently excellent Cisco customer experience. And, just as we work to make improvements that will ensure our customers are always delighted with their Cisco experience, we also pay special attention to the unique Partner experience. This ensures we are best enabling you to deliver the […]
The We’re Listening Blog Series: Sharing Customer Experience Best Practices at the Walker B-to-B Customer Experien …
3 min read
This month, I’m excited to welcome a very special guest author to the We’re Listening blog series. Joe Pinto is Senior Vice President of Cisco’s Technical Services group, with responsibility for a wide array of programs that support customer experience excellence at Cisco, including technical assistance, onsite and spare part logistics, certifications including CCIE, and […]
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