itom

May 3, 2018

DATA CENTER

Cisco at ServiceNow knowledge18, Vegas – Discover how we elevate customer experiences to the next level

Find us May 7-11 at ServiceNow Knowledge18 in Las Vegas and Citrix Synergy 2018 in Anaheim to see our award-winning ACI, Tetration and Cisco Network Assurance Engine (CNAE) technologies.

September 7, 2016

DATA CENTER

Cisco ACI Achieves Certified Integration with ServiceNow

5 Ways Cisco ACI® Integration with ServiceNow® will Elevate Your IT Operations Management According to a recent report by Gartner, more than $1 trillion in IT spending will be directly or indirectly affected by the cloud shift during the next five years. Traditional IT spending is shifting over to cloud services, and the market for cloud services […]

June 28, 2016

DATA CENTER

Cisco CloudCenter Achieves Certified Integration with ServiceNow

IT Service Management meets Hybrid IT Borrowing the signature song from the Lego Movie for an enterprise service management blog post is a stretch, but I couldn’t resist. If you’ve seen the Lego Movie you’ll know that the song is extremely catchy, you can’t stop singing “Everything is awesome, everything is cool when you’re part of a team”. The […]

May 9, 2016

DATA CENTER

Building an Agile ITSM with Cisco ACI/CliQr and ServiceNow

Part 2 of 2 In the first part of my IT Service Management (ITSM) blog, I summarized how digital transformation is profoundly changing IT service delivery operational...

May 2, 2016

DATA CENTER

How Digital Transformation is Disrupting IT Service Management

Part 1 of 2 Tackling the planet’s largest, most fearsome waves motivates surfing pros to take terrifying risks.   Take Carlos Burle, a Brazilian big wave surfer, who unofficially...

May 7, 2014

INSIDE CISCO IT

Building a New IT Organization

If someone asked you how to build a new IT organization from the ground up, what would you advise? A Cisco Sales employee asked me that very question last week. Her global customer had recently spun off a new regional group which was planning to do just that –build a completely new IT enterprise organization, […]