Connected Contact Centers in the Era of the Internet of Everything
The contact center came into being nearly 25 years ago and is now the de facto communication channel for organizations to connect with their customers. A lot has changed since then. And there’s much more change to come with mobility, big data, collaboration, and the Internet of Everything making their collective mark on the user […]
Answering Your Top Tech Trend Questions at Cisco Live #CLUS
Our customers join us at Cisco Live conferences around the world to hear how we can help you tackle the most important...