hacks

2 min read

The final consideration for proactive change is building trust by sharing data that shows you’re listening. This is worth repeating. Build trust by sharing data.

2 min read

Listening more expansively is something you can begin today. No waiting. No deep research. Just ask yourself a few questions and begin.

3 min read

Invest in someone who has specialized subject matter expertise that can turn the influences that you identified into insights that can move the needle.

3 min read

I have four hacks—all driven by data—that can help your organization benefit from a vast array of insights. Here’s hack No. 1.

3 min read

People often talk about the value of real-time data, but sometimes real time is too late. See why your company’s insights might be less than useful when implementing change.