hacks

The final consideration for proactive change is building trust by sharing data that shows you’re listening. This is worth repeating. Build trust by sharing data.

Listening more expansively is something you can begin today. No waiting. No deep research. Just ask yourself a few questions and begin.

Invest in someone who has specialized subject matter expertise that can turn the influences that you identified into insights that can move the needle.

I have four hacks—all driven by data—that can help your organization benefit from a vast array of insights. Here’s hack No. 1.

People often talk about the value of real-time data, but sometimes real time is too late. See why your company’s insights might be less than useful when implementing change.