disruptor

The vast majority of customers I speak with are senior line-of-business leaders, C-level executives, and boards of directors. They urgently want to know how technology can transform their businesses because they understand the risks of being displaced by digital disruption. In a recent conversation, the CFO of a leading worldwide retailer told me that the […]

Last week I was in Orlando attending NCR’s Synergy Conference, which, this year focused on “Inspired Commerce.”  At the show I heard a lot of dialog with retailers and technology partners about how the Internet of Things and the integrated use of mobility in our day-to-day lives is changing how retailers engage with consumers. I […]