associate productivity

Live #CiscoChat June 1st — Associate Productivity in the Digital Age

To create an amazing, customer-first shopping experience, you need the right customer, associate and business data — and the right digital capabilities. Join the #CiscoChat June 1st at 10am PT/1pm ET.

Cisco Readiness Assessment Tool Helps to Launch Your Digital Journey

“58% of business leaders are investing in either new digital products, services and digital channels to reach new customers in new ways.” – Boston Retail Partners Most of us know that change in any aspect of our lives can be daunting and takes time. However, we also know that change is not only constant, but […]

February 13, 2017

RETAIL AND HOSPITALITY

How to Better Manage Store Staff with Real-Time Analytics

A few weeks ago at NRF 2017, we spoke with a number of retailers looking to improve the customer experience in their stores. Challenged by today’s online competitors, brick-and-mortar retailers are doing their best to reimagine their stores with new services and technology. However, we also found that many of the same retailers were overlooking […]

November 22, 2016

RETAIL AND HOSPITALITY

Rethinking Black Friday: The 4 AM Wakeup Alarm for Retailers

A staggering 94 percent of consumers will shop Amazon for gifts this holiday season, and 59% of them will start on Amazon. Here's what to focus on for the future of digital retailing.